Was it only a few
years ago that traveling away from the office meant descending into a black
hole of missed emails, delayed communication, and diminished productivity? Looking
back on it now, I wonder how I survived it all without a smart phone or tablet.
workers today, there has been...
In the world of sales and marketing, it's critical to keep the customers you win: they are the source of your profit, they become brand advocates, and create a virtuous cycle of referrals, repeat purchases, cross-sell/up-sell, etc.
As you can see by the chart below - research shows...
Dreamforce is just around the corner. You’ve got your pass and booked your travel. You can see what sessions are on the agenda. Oh, and there are nearly double the number of sessions from last year. So…how the heck do you figure out how to spend your time at the...
Like those folks we all know who get excited about the beaujolais nouveau release each November, we CRM aficionados look forward each year to Gartner’s Magic Quadrant for Sales Force Automation (SFA).
Gartner is the global leader in helping companies understand how they can put technology to work...
We speak with hundreds of large, established organizations around the world every week. And based on their stories we can only conclude it's a tough world out there. But you probably already knew that. So let's get more specific.
Many of these companies are locked into expensive and...
Dreamforce is only 10 weeks away and this year we’ve amped up our focus on emerging and small business strategies.
We know that as a small business it can be difficult to compete against the “big dogs” within your industry. Large enterprises have established brands and more money to throw at IT...
In our Summer ‘12 Release, we build upon the Enterprise Analytics capabilities that we introduced in Spring ‘12. As a recap, Salesforce Enterprise Analytics lets you:
See information across your business in a single report with Joined Reports.
Find what you need to take action and drive...
We all know that in the era of the Social Enterprise, it's essential to engage with multiple customer contacts to progress and close deals in the Social Enterprise. Now, with the Summer ’12 release we make the entry and reporting of this activity much easier with our new Shared Tasks...
We’ve created a series of videos for Salesforce administrators meant to address common questions about roles, profiles, and data visibility. We’ve got a few more up our sleeve, so keep an eye out for future videos. We hope you find them useful!
Who Sees What: Overview This quick...