
Salesforce’s Reimagined Education Cloud: Building Learner Relationships for Life
The education industry is navigating global uncertainties and education-specific issues such as the need to improve enrollment and graduation rates, develop new strategies for staff recruitment and retention, and deliver on higher student…

Salesforce’s New Nonprofit Cloud: Uniting Programs, Fundraising, Engagement, and Outcomes for Greater Impact
Technology doesn’t distribute supplies in a disaster or ensure everyone has access to fundamental rights—humans do those things. Big or small, nonprofits work alongside individuals, partner organizations, government agencies, healthcare providers, volunteers, and…

Introducing a New Community-Built Application Supported by Salesforce.org Commons
It’s easy to see how technology is evolving at an increasingly fast rate. With that evolution comes the need for organizations to have a deep understanding of how the landscape is changing and…

The Importance of a CRM Vision and Strategy
This post was originally published on 7/11/2016 and updated on 8/12/2022. While the need for a constituent relationship management (CRM) system and an overall CRM vision has become clear, many organizations have struggled…

What is a Donor Management System?
This post was originally published on 7/29/2019 and updated on 8/11/2022. Picture this: you’re the executive director of a small but fast-growing arts and culture nonprofit organization. Things are going well! In fact,…

What is a CRM for Nonprofits and Education Institutions?
A CRM is customer relationship management technology that helps nonprofits, educational institutions, and businesses manage their relationships with current and prospective constituents, students, and customers. A CRM gives organizations the tools to streamline…

The Power of Innovative Tech in an Evolving Fundraising Landscape
You may be expanding your supporter base to new generations of donors, pivoting to livestream fundraising, or trying to understand new payment options. Whatever the future of fundraising and engaging donors looks like…

Crawl, Walk, Run: A Guide to Salesforce Implementation
Developing a successful CRM strategy takes thoughtful analysis, a clear timeline, and a dedicated team that is hungry for success. The crawl, walk, run strategy helps you build a simple framework to implement…
How to Choose a Salesforce Consulting Partner
Be an informed buyer. You are stepping into a framework with amazing capabilities out of the box and limitless possibilities when you consider additional applications. Watch the free demo videos the Salesforce.org website…