Here at Salesforce, our Industries team has a clear goal: to deeply understand our various industry customers and deliver new products and solutions custom-built to meet the needs for those industry markets.
This year at Dreamforce, we offer more than 200 sessions showcasing real-world customers, use cases, and new products tailored to specific industry tracks, including Financial Services, Healthcare & Life Sciences, Retail & Consumer Goods, Manufacturing, Automotive & Energy, Communications & Media, Travel, Transportation & Hospitality, and the Public Sector.
Read on for a sneak peek at some of the key Dreamforce industry sessions and events on deck this year.
TIP: Be sure to check the Agenda Builder for the most up-to-date locations and times.
Financial Services Keynote
The global financial services industry is grappling with evolving customer expectations, emerging regulations, and disruptive new entrants. Yet there are unprecedented opportunities to accelerate digital transformation and inspire customer trust.
At Dreamforce, you’ll get a chance to meet and connect with our financial services team and hear from industry pioneers including State Farm and Barclays on how they use Financial Services Cloud to accelerate digital transformation.
We’ve also embarked on the next chapter to unify the customer experience across lines of business, channels, and geographies. You’ll see new Mortgage Innovation for Financial Services Cloud and how it streamlines the application process for borrowers and loan officers. You can also explore the new Insurance Innovation for Financial Services Cloud and how it enables insurers to build stronger, more personalized relationships with policyholders.
Don’t miss the Financial Services Keynote, and be sure to check out the relevant demos in the Industry Village in the Campground and the Financial Services Lodge (InterContinental Hotel).
Healthcare and Life Sciences Keynote
Technology is profoundly changing the healthcare and life sciences industry. New advancements are helping us improve health outcomes while simultaneously increasing healthcare consumer expectations for personalization and easy access to medical resources. At Dreamforce, you’ll learn how Salesforce is helping providers, payers, pharmaceutical companies, and medical device organizations focus on the patient and member experience to fulfill consumer expectations for innovation, efficiency, and personalized healthcare experiences.
Check out the Healthcare and Life Sciences Keynote, featuring Johnson & Johnson and NYU Langone Health. You can also see demos of Salesforce’s healthcare and life sciences innovations in the Industry Village in Campground and in the Healthcare and Life Sciences Lodge (InterContinental Hotel).
Manufacturing, Automotive, and Energy Keynote
This diverse industry is evolving to meet the huge challenges of digitizing operating models while driving growth and predictability across their ecosystem. You’ll get to hear how Kawasaki, BMW Group, and ENGIE are leveraging Salesforce to bridge the gap between sales and operations and achieve the dream of real-time engagement across the enterprise.
Throughout Dreamforce, you’ll be able to see one-on-one demos of our Manufacturing Cloud and other solutions in the Industry Village in the Campground, and in the Manufacturing, Automotive, and Energy Lodge (InterContinental Hotel).
You can also learn about Manufacturing Cloud’s key features and capabilities during the Manufacturing, Automotive, and Energy Keynote.
Retail and Consumer Goods Keynotes
It’s no question that retail and consumer goods companies have been grappling with massive disruption over the past 20 years. At Dreamforce, retail and consumer goods attendees will hear how companies like Shiseido, Party City, and Ahold Delhaize are redefining customer engagement and replatforming their businesses for the future, whether it’s reskilling employees, embedding AI everywhere, or streamlining IT systems.
All things retail and consumer goods will be housed in the Palace Hotel. Here, you can find demo stations to learn about Consumer Goods Cloud and our solutions for retail companies. Stop by the Retail and Consumer Goods Station to take a break, set up a meeting with solution experts, or connect with like-minded industry professionals. You’ll also find demos of Consumer Goods Cloud and our other retail solutions in the Industry Village in the Campground
And that’s not all …
This is just a small sampling of what’s in store at Dreamforce this year. If you’re in Government, Travel, Transportation, Hospitality, Communications, and Media — we’ve got you covered too! Visit the fifth floor of the InterContinental Hotel to explore our Communications and Media and Travel, Transportation, and Hospitality Stations. And, be sure to stop by and see all the solutions on display in the Industries Village in the Campground.
Can’t wait to see you at Dreamforce ’19!