{"version":"1.0","provider_name":"Salesforce","provider_url":"https:\/\/www.salesforce.com\/blog","author_name":"Matt Gove","author_url":"https:\/\/www.salesforce.com\/blog\/author\/matt-gove\/","title":"How Piedmont Healthcare Personalizes the Patient Experience to Drive Loyalty","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"DuMY703vLy\"><a href=\"https:\/\/www.salesforce.com\/blog\/piedmont-healthcare-patient-experience-loyalty\/\">How Piedmont Healthcare Personalizes the Patient Experience to Drive Loyalty<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.salesforce.com\/blog\/piedmont-healthcare-patient-experience-loyalty\/embed\/#?secret=DuMY703vLy\" width=\"600\" height=\"338\" title=\"&#8220;How Piedmont Healthcare Personalizes the Patient Experience to Drive Loyalty&#8221; &#8212; Salesforce\" data-secret=\"DuMY703vLy\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/wp-bn.salesforce.com\/blog\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/wp-bn.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/piedmont-healthcare-thumb-1.jpg","thumbnail_width":500,"thumbnail_height":281,"description":"If we wanted to retain and grow our customer base, it was time to personalize how we communicated with patients and effectively get them faster access to care \u2014 on their own terms."}