{"id":5122,"date":"2020-05-07T02:41:09","date_gmt":"2020-05-07T02:41:09","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=5122"},"modified":"2021-02-05T16:32:57","modified_gmt":"2021-02-06T00:32:57","slug":"summer-20-sandbox-preview","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/blog\/summer-20-sandbox-preview\/","title":{"rendered":"Summer \u201920 Sandbox Preview"},"content":{"rendered":"<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body><p><i><b>Update (May 26, 2020): CS194, CS196 and CS198 were incorrectly classified as non-preview sandbox instances.<\/b> These are preview instances and sandboxes on these instances will receive the Summer &rsquo;20 Sandbox Preview on May 29 and May 30, 2020.<\/i><\/p><p>The <b>Sandbox Preview window for Summer &rsquo;20 begins on May 29, 2020.<\/b> Get early access and take advantage of exciting new features, functionality, and customizations. If you are a <b>sandbox customer, you can get early access<\/b> if you have an active preview instance before that date.<\/p><p><b>Please read carefully and follow the instructions in the <i>next section<\/i><\/b> for specific information on how to handle each of your sandboxes. In most cases, you will not need to do anything because your sandbox is already on a preview instance. But <b>you may need to take action before May 29, 2020, in order for your sandbox to take part in the Summer &rsquo;20 Preview.<\/b><\/p><!-- wp:heading \"{level:2}\" --><h2>General information about the sandbox service<\/h2><!-- \/wp:post-content --><!-- wp:paragraph --><p>Sandbox instances are split up into two groups &mdash; preview and non-preview. Preview instances will be upgraded to the newer version of Salesforce <b>before<\/b> production instances (e.g. NA2, EU1, AP0) and non-preview instances are upgraded towards the end of a major release along with the majority of production instances.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>For the Summer &rsquo;20 Release, the preview instances will be upgraded to Summer &rsquo;20 on May 29 and May 30, 2020, and non-preview instances will be upgraded to Summer &rsquo;20 on July 17 and July 18, 2020.<\/p><!-- \/wp:paragraph --><!-- wp:image {\"sizeSlug\":\"large\",\"id\":5117} --><figure class=\"wp-block-image size-large\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"550\" height=\"600\" src=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/summer-sandbox-release-calendar-3.png?strip=all&amp;quality=95\" alt=\"\" class=\"wp-image-5117\" srcset=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/summer-sandbox-release-calendar-3.png 550w, https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/summer-sandbox-release-calendar-3.png?w=458&amp;h=500 458w, https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/summer-sandbox-release-calendar-3.png?w=138&amp;h=150 138w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\">\n<\/figure><!-- \/wp:image --><!-- wp:paragraph --><p><b>Between now and May 29, 2020, all sandbox requests will be routed to preview instances.<\/b> Sandboxes complete in time for the major release on May 29, 2020, will be upgraded to the newest version of Salesforce.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p><b>On May 29, 2020, all incomplete sandbox requests will be reset on a non-preview instance<\/b> and, pending and new sandbox requests, will be routed to non-preview instances until your production instance is upgraded to Summer &rsquo;20. We need to do this because sandboxes are created on the same major release version of Salesforce as the production org.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>You have from now until May 29, 2020, to decide if you would like your sandbox to take part in the Summer &rsquo;20 Preview. Follow the steps below for each sandbox org you have.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p><b><i>Note: If you have a full sandbox, be mindful of the 29-day refresh policy and plan accordingly.<\/i><\/b><\/p><!-- \/wp:paragraph --><!-- wp:heading \"{level:3}\" --><h3>I need to create a new sandbox &mdash; what are my options?<\/h3><!-- \/wp:heading --><!-- wp:image {\"sizeSlug\":\"large\",\"id\":5118} --><figure class=\"wp-block-image size-large\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"550\" height=\"189\" src=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/options-new-sandbox-3.png?strip=all&amp;quality=95\" alt=\"\" class=\"wp-image-5118\" srcset=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/options-new-sandbox-3.png 550w, https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/options-new-sandbox-3.png?w=150&amp;h=52 150w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\">\n<\/figure><!-- \/wp:image --><!-- wp:heading \"{level:3}\" --><h3>I have an existing sandbox &mdash; what are my options?<\/h3><!-- \/wp:heading --><!-- wp:heading \"{level:4}\" --><h4>1. Determine your sandbox instance<\/h4><!-- \/wp:heading --><!-- wp:paragraph --><p>To determine which instance your sandbox is on, log into your production org and navigate to your Sandbox List page (Search &ldquo;Sandbox&rdquo; in the Quick Find bar on the Setup Home Page). Determine your sandbox instance by using the Location column.<\/p><!-- \/wp:paragraph --><!-- wp:image {\"sizeSlug\":\"large\",\"id\":5119} --><figure class=\"wp-block-image size-large\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"550\" height=\"234\" src=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/determine-sandbox-instance-3.png?strip=all&amp;quality=95\" alt=\"\" class=\"wp-image-5119\" srcset=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/determine-sandbox-instance-3.png 550w, https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/determine-sandbox-instance-3.png?w=150&amp;h=64 150w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\">\n<\/figure><!-- \/wp:image --><!-- wp:heading \"{level:4}\" --><h4>2. Should I refresh? Not refresh? Or do nothing?<\/h4><!-- \/wp:heading --><!-- wp:paragraph --><p>Once you have located the instance your sandbox is on, use the chart below to determine if, when, and what action you should take on your sandbox.<\/p><!-- \/wp:paragraph --><!-- wp:image {\"sizeSlug\":\"large\",\"id\":5120} --><figure class=\"wp-block-image size-large\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"550\" height=\"642\" src=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/sandbox-instance-chart-3.jpg?strip=all&amp;quality=95\" alt=\"\" class=\"wp-image-5120\" srcset=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/sandbox-instance-chart-3.jpg 550w, https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/sandbox-instance-chart-3.jpg?w=428&amp;h=500 428w, https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/sandbox-instance-chart-3.jpg?w=129&amp;h=150 129w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\">\n<\/figure><!-- \/wp:image --><!-- wp:heading \"{level:3}\" --><h3>AppExchange preview instructions<\/h3><!-- \/wp:heading --><!-- wp:paragraph --><p>If you plan to upload and\/or install one or more AppExchange packages using your sandboxes during the Sandbox Preview window, you should use the chart below to determine your course of action.<\/p><!-- \/wp:paragraph --><!-- wp:image {\"sizeSlug\":\"large\",\"id\":5121} --><figure class=\"wp-block-image size-large\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"550\" height=\"561\" src=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/appexchange-preview-instructions-3.png?strip=all&amp;quality=95\" alt=\"\" class=\"wp-image-5121\" srcset=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/appexchange-preview-instructions-3.png 550w, https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/appexchange-preview-instructions-3.png?w=490&amp;h=500 490w, https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/09\/appexchange-preview-instructions-3.png?w=147&amp;h=150 147w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\">\n<\/figure><!-- \/wp:image --><!-- wp:paragraph --><p>If you have additional questions about your sandbox options in conjunction with the Summer &lsquo;20 release, please <a href=\"https:\/\/help.salesforce.com\/login?d=7010M000001yv8yQAA\" target=\"_blank\" rel=\"noopener \">contact Salesforce Support<\/a>.<\/p><!-- \/wp:paragraph --><!-- wp:heading \"{level:2}\" --><h2>Important &mdash; plan ahead!<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p>Due to the popularity of the Sandbox Preview program, there are often backlogs in sandbox create and refresh requests. Since all incomplete sandboxes will be reset to a non-preview instance prior to the deadline on May 29, 2020, it is recommended practice to request your sandbox a week in advance of the deadline to improve the chances of obtaining a completed sandbox on a preview instance. While we strive to process each request in a timely manner, we cannot guarantee the completion of your sandbox before the deadline.<\/p><!-- \/wp:paragraph --><!-- wp:heading \"{level:3}\" --><h3>Note about sandbox cloning<\/h3><!-- \/wp:heading --><!-- wp:paragraph --><p>Prior to 12:00 p.m. PT May 29, 2020 (19:00 UTC May 29, 2020), sandbox clone requests will be processed on a preview instance.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>From 1:00 p.m. PT, May 29, 2020 (19:00 UTC May 29, 2020) through July 18, 2020, sandbox clone requests will be processed on the same release version of Salesforce as the sandbox being cloned.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>The video below offers a complete overview of how the sandbox preview works.<\/p><!-- \/wp:paragraph --><!-- wp:embed {\"url\":\"https:\/\/play.vidyard.com\/1o2311RRvhXXUCcMX6vYqS.js?v=3.1.1\\u0026type=inline\",\"type\":\"video\",\"providerNameSlug\":\"vidyard\",\"className\":\"wp-block-embed is-type-video is-provider-vidyard\"} --><figure class=\"wp-block-embed is-type-video is-provider-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\" style=\"width: 100%; margin: auto; display: block;\" class=\"vidyard-player-embed\" src=\"https:\/\/play.vidyard.com\/1o2311RRvhXXUCcMX6vYqS.jpg\" data-uuid=\"1o2311RRvhXXUCcMX6vYqS\" data-v=\"4\" data-type=\"inline\" data-width=\"500\" data-height=\"187\">\n<\/div><\/figure><!-- \/wp:embed --><!-- wp:heading \"{level:4}\" --><h4>Find additional resources to help you prepare in the Sandbox Preview Guide.<\/h4><!-- \/wp:heading --><!-- wp:html --> <span id=\"authorRoot\" class=\"hidden\"><\/span> <div class=\"blog-entry-footer\"> <div class=\"hidden-xs hidden-sm hidden-md hidden-lg blog-shared-entry-footer\"> <\/div> <\/div> <!-- \/wp:html --><\/body><\/html>\n","protected":false},"excerpt":{"rendered":"<p>The Sandbox Preview window for Summer \u201920 begins on May 29, 2020. Please read to learn more.<\/p>\n","protected":false},"author":691,"featured_media":5124,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"99724aa9ac7340c1b3848453f03a2df7","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false},"sf_topic":[848,604],"sf_content_type":[],"blog":[1781,1808,1875],"coauthors":[171],"class_list":["post-5122","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-salesforce-platform","sf_topic-it","blog-salesforce-platform","blog-it","blog-seasonal-release"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Summer \u201920 Sandbox Preview - Salesforce Blog<\/title>\n<meta name=\"description\" content=\"The Sandbox Preview window for Summer \u201920 begins on May 29, 2020. 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