{"id":15716,"date":"2019-05-22T12:33:00","date_gmt":"2019-05-22T12:33:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=15716"},"modified":"2024-10-22T18:23:31","modified_gmt":"2024-10-22T18:23:31","slug":"enterprise-it-trends","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/br\/blog\/enterprise-it-trends\/","title":{"rendered":"Novos dados revelam as tend\u00eancias que est\u00e3o transformando a TI"},"content":{"rendered":"\n<p><i>autora: Shannon Duffy<\/i><\/p>\n\n\n\n<p>Com tanto para lidar todos os dias, os l\u00edderes de TI podem n\u00e3o ter a oportunidade de dar um passo para tr\u00e1s e examinar as tend\u00eancias mais amplas que est\u00e3o afetando, e at\u00e9 mesmo transformando, suas organiza\u00e7\u00f5es, hoje ou no futuro. Para ajudar voc\u00ea, decidimos fazer uma pesquisa com mais de 100 executivos de TI em empresas de todo o mundo sobre n\u00edveis de prioriza\u00e7\u00e3o, prontid\u00e3o e qualifica\u00e7\u00e3o em torno de 10 principais iniciativas de TI, bem como suas vis\u00f5es prospectivas sobre os t\u00f3picos.<\/p>\n\n\n\n<p>Leia todas as descobertas na \u00edntegra no <a href=\"https:\/\/www.salesforce.com\/form\/platform\/enterprise-technology-trends\/?d=7010M000001yv8PQAQ&amp;nc=7010M000001yv8UQAQ\" target=\"_blank\" rel=\"noopener\">Relat\u00f3rio de Tend\u00eancias tecnol\u00f3gicas corporativas<\/a> quando quiser. Aqui est\u00e1 o que eu considero importante ap\u00f3s ler o relat\u00f3rio.<\/p>\n\n\n\n<center><iframe loading=\"lazy\" src=\"\/\/play.vidyard.com\/rgZNCaMWyMkRWhPTXmGUbj.html?v=3.1.1\" width=\"640\" height=\"360\" scrolling=\"no\" frameborder=\"0\" allowtransparency=\"true\">&amp;amp;amp;amp;amp;nbsp;<\/iframe><\/center>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\"><b><\/b><\/h2>\n\n\n\n<p><b>A experi\u00eancia do cliente \u00e9 o essencial<\/b><\/p>\n\n\n\n<p>Leitores de certa idade lembrar\u00e3o quando a TI era uma fun\u00e7\u00e3o de back-office s\u00f3lida, com parti\u00e7\u00f5es claras e persistentes entre os assuntos voltados para o cliente e os recursos t\u00e9cnicos que faziam a empresa funcionar. Esses dias est\u00e3o decididamente para tr\u00e1s. Hoje, os l\u00edderes de TI classificam a experi\u00eancia do cliente como sua prioridade, e 77% deles est\u00e3o aumentando os investimentos em experi\u00eancia do cliente.<\/p>\n\n\n\n<p>Quando se trata de quais iniciativas s\u00e3o mais importantes, os l\u00edderes de TI est\u00e3o particularmente focados na integra\u00e7\u00e3o de sistemas e dados. A prioriza\u00e7\u00e3o da integra\u00e7\u00e3o reflete um enigma: <a href=\"https:\/\/www.salesforce.com\/form\/conf\/connected-experience-research\/?d=7010M000001yv8PQAQ&amp;nc=7010M000001yv8UQAQ\" target=\"_blank\" rel=\"noopener\">os clientes esperam experi\u00eancias conectadas<\/a> em que suas informa\u00e7\u00f5es s\u00e3o conhecidas e acessadas rapidamente por pontos de contato, mas a empresa m\u00e9dia usa <a href=\"https:\/\/www.mulesoft.com\/lp\/reports\/connectivity-benchmark?utm_source=Salesforce&amp;utm_medium=blog\" target=\"_blank\" rel=\"noopener\">900 aplicativos diferentes<\/a>, dos quais apenas 29% est\u00e3o integrados. Igualmente importante \u00e9 a tecnologia de seguran\u00e7a e identidade, que \u00e9 a iniciativa mais significativa da experi\u00eancia do cliente de TI. Talvez isso n\u00e3o seja surpreendente, uma vez que 95% dos l\u00edderes de TI aumentaram os investimentos em seguran\u00e7a devido a preocupa\u00e7\u00f5es p\u00fablicas quanto \u00e0 privacidade dos dados.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69da8473d6160&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69da8473d6160\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/salesforce-news-blog.test\/wp-content\/uploads\/sites\/6\/2023\/06\/it-priorities-in-text.jpg\" alt=\"Gr\u00e1fico que detalha as principais iniciativas de experi\u00eancia do cliente para TI\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p> <a href=\"https:\/\/www.salesforce.com\/content\/dam\/blogs\/us\/thumbnails\/enterprise-it-trends\/it-priorities-full-size.jpg\" target=\"_blank\" title=\"Exibir imagem em tamanho real\" rel=\"noopener\">  <\/a> <\/p>\n\n\n\n<p>Um t\u00f3pico relacionado (a experi\u00eancia do funcion\u00e1rio) tamb\u00e9m est\u00e1 recebendo aten\u00e7\u00e3o significativa de TI: 54% dos l\u00edderes de TI est\u00e3o priorizando esse t\u00f3pico, uma vez que apenas 21% acreditam que sua tecnologia atual maximiza o engajamento dos funcion\u00e1rios.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\"><b><\/b><\/h2>\n\n\n\n<p><b>A TI est\u00e1 lutando para alcan\u00e7ar as expectativas de mobilidade em primeiro lugar<\/b><\/p>\n\n\n\n<p>A mentalidade de mobilidade em primeiro lugar est\u00e1 firmemente enraizada nos clientes e funcion\u00e1rios. <a href=\"https:\/\/www.salesforce.com\/form\/pdf\/state-of-the-connected-customer-2nd-edition\/?d=7010M000001yv8PQAQ&amp;nc=7010M000001yv8UQAQ\" target=\"_blank\" rel=\"noopener\">Um estudo <\/a>descobriu que 63% da for\u00e7a de trabalho usa seus dispositivos m\u00f3veis para trabalhar e para tarefas pessoais. Mas, como observado pela Gartner <a href=\"https:\/\/prwire.com.au\/pr\/70733\/gartner-survey-reveals-the-number-of-enterprise-mobile-apps-is-not-accelerating?utm_source=Salesforce&amp;utm_medium=blog\" target=\"_blank\" rel=\"noopener\">recentemente<\/a>, o desenvolvimento de aplicativos m\u00f3veis tem sido afetado pela falta de recursos, principalmente horas de trabalho e habilidades.<\/p>\n\n\n\n<p>99% dos l\u00edderes de TI acreditam que as empresas precisam ter mobilidade para prosperar no futuro. Ao mesmo tempo, 74% deles acreditam que a falta de acesso m\u00f3vel a aplicativos, dados e conte\u00fado diminuir\u00e1 a produtividade dos neg\u00f3cios, talvez porque apenas 29% deles tenham avan\u00e7ado as habilidades de desenvolvimento m\u00f3vel da equipe.<\/p>\n\n\n\n<p>Um m\u00e9todo para reduzir a complexidade do desenvolvimento de aplicativos m\u00f3veis e suprir a demanda com oferta \u2014 a padroniza\u00e7\u00e3o \u2014 pode ser a solu\u00e7\u00e3o. 69% dos l\u00edderes de TI esperam que quase todos os aplicativos m\u00f3veis sejam desenvolvidos em um conjunto comum de frameworks e padr\u00f5es at\u00e9 2025.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69da8473d67c5&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69da8473d67c5\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/salesforce-news-blog.test\/wp-content\/uploads\/sites\/6\/2023\/06\/mobile-development-trends.jpg\" alt=\"Gr\u00e1fico com estat\u00edstica sobre as expectativas de desktop para desenvolvimento com mobilidade em primeiro lugar\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\"><b><\/b><\/h2>\n\n\n\n<p><b>As lacunas de habilidade s\u00e3o persistentes<\/b><\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/blog\/2016\/08\/how-top-it-teams-are-bridging-the-skills-gap.html\" target=\"_blank\" rel=\"noopener\">Por anos<\/a>, as organiza\u00e7\u00f5es de TI t\u00eam lutado contra as lacunas entre as habilidades necess\u00e1rias para a inova\u00e7\u00e3o e o que sua equipe tem para contribuir. Como a tecnologia evoluiu a uma velocidade incr\u00edvel e as habilidades sob demanda mudaram, a situa\u00e7\u00e3o se tornou ainda mais urgente.<\/p>\n\n\n\n<p><strong>LEIA TAMB\u00c9M: <a href=\"https:\/\/www.salesforce.com\/br\/blog\/machine-learning-vs-deep-learning\/\">Deep e Machine Learning<\/a>: qual a diferen\u00e7a?<\/strong><\/p>\n\n\n<div class=\"wp-block-quote-article\" style=\"\"><div class=\"wp-block-quote-social-wrapper\"><figure class=\"wp-block-quote-article-quote\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><span>\u201c<\/span>Apenas 24% das organiza\u00e7\u00f5es t\u00eam uma estrat\u00e9gia de aprendizado e desenvolvimento de equipe de TI totalmente definida.\u201d<\/p>\n\n\n\n<footer> Salesforce Research <span> | Relat\u00f3rio de Tend\u00eancias de tecnologia corporativa <\/span> <\/footer>\n<\/blockquote>\n\n<div class=\"post__social post__social--v2 post__social--blockquote\">\n\n\t\n\t<ul class=\"social-nav social-nav-v2\">\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Compartilhar no LinkedIn (abre em uma nova guia)\"\n\t\t\t\t\thref=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fbr%2Fblog%2Fenterprise-it-trends%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;title=Novos%20dados%20revelam%20as%20tend%C3%AAncias%20que%20est%C3%A3o%20transformando%20a%20TI\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"21\" height=\"21\" fill=\"none\"><path fill=\"#032D60\" d=\"M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Compartilhar no Twitter (abre em uma nova guia)\"\n\t\t\t\t\thref=\"https:\/\/x.com\/intent\/tweet?text=Novos%20dados%20revelam%20as%20tend%C3%AAncias%20que%20est%C3%A3o%20transformando%20a%20TI&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fbr%2Fblog%2Fenterprise-it-trends%2F%3Futm_source%3DTwitter%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;via=salesforce\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#032D60\" viewBox=\"0 0 32 32\"><path d=\"M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Compartilhar no Facebook (abre em uma guia)\"\n\t\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fbr%2Fblog%2Fenterprise-it-trends%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" fill=\"none\"><path fill=\"#032D60\" d=\"M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\n\t\t<li class=\"social-nav__item\">\n\t\t\t<button\n\t\t\t\tclass=\"copy-share js-copy-link\"\n\t\t\t\taria-label=\"Copy link to clipboard\"\n\t\t\t\thref=\"#\"\n\t\t\t\tdata-clipboard-text='\"Novos dados revelam as tend\u00eancias que est\u00e3o transformando a TI\" https:\/\/www.salesforce.com\/br\/blog\/enterprise-it-trends\/'\n\t\t\t>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"10\" fill=\"none\"><path fill=\"#032D60\" d=\"M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z\" \/><\/svg>\n\t\t\t<\/button>\n\t\t<\/li>\n\t<\/ul>\n<\/div>\n<\/figure><\/div><\/div>\n\n\n<p>As lacunas de habilidades do desenvolvedor s\u00e3o particularmente relevantes, j\u00e1 as pend\u00eancias de projeto passaram a ser comuns para muitas equipes. Por\u00e9m, conforme a fun\u00e7\u00e3o supera suas origens de back-office, as habilidades &#8220;soft&#8221; tamb\u00e9m s\u00e3o as mais importantes em TI. De fato, 93% dos l\u00edderes de TI veem o conhecimento de neg\u00f3cios como uma habilidade importante para a equipe t\u00e9cnica.<\/p>\n\n\n\n<p>A equipe de TI n\u00e3o deve ser culpada por suas lacunas de habilidades. A tecnologia, as expectativas do cliente e as prioridades de neg\u00f3cios est\u00e3o se movendo t\u00e3o r\u00e1pido, e suas cargas de trabalho s\u00e3o t\u00e3o grandes que e, por isso, a <a href=\"https:\/\/www.salesforce.com\/form\/conf\/workforce-research\/?d=7010M000001yv8PQAQ\" target=\"_blank\" rel=\"noopener\">maioria dos gerentes de recursos humanos<\/a> agora v\u00ea suas empresas como respons\u00e1veis por capacitar a equipe com as habilidades de que ela precisa. <a href=\"https:\/\/trailhead.salesforce.com\/\" target=\"_blank\" rel=\"noopener\">Novas plataformas de aprendizado<\/a> fornecem um recurso, assim como ferramentas de desenvolvimento de pouco ou nenhum c\u00f3digo conseguem transferir projetos simples para parceiros de neg\u00f3cios e liberar os desenvolvedores para trabalhar em projetos mais estrat\u00e9gicos. <a href=\"https:\/\/www.salesforce.com\/blog\/2018\/03\/citizen-development-anna-rodriguez.html\/?d=7010M000001yv8PQAQ&amp;nc=7010M000001yv8UQAQ\" target=\"_blank\" rel=\"noopener\">Outro estudo<\/a> apontou que 74% dos l\u00edderes de TI planejam aumentar o uso dessa abordagem conhecida como &#8220;desenvolvimento do cidad\u00e3o&#8221;.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\"><b><\/b><\/h2>\n\n\n\n<p><b>A IA e o Blockchain s\u00e3o emergentes, mas a perspectiva deles \u00e9 brilhante<\/b><\/p>\n\n\n\n<p>A TI est\u00e1 presa entre as demandas concorrentes de continuar funcionando e de promover a inova\u00e7\u00e3o que as empresas precisam para competir. Conforme novas tecnologias <a href=\"https:\/\/www.salesforce.com\/research\/business-innovation\/?d=7010M000001yv8PQAQ&amp;nc=7010M000001yv8UQAQ\" target=\"_blank\" rel=\"noopener\">transformam as expectativas do cliente<\/a>, a press\u00e3o sobre os l\u00edderes de TI est\u00e1 mais relacionada a essas expectativas, mas os desafios s\u00e3o formid\u00e1veis.<\/p>\n\n\n\n<p>Tomemos a intelig\u00eancia artificial (IA), por exemplo. 42% das organiza\u00e7\u00f5es de TI j\u00e1 est\u00e3o usando intelig\u00eancia artificial, e 69%, independentemente de estarem usando ou n\u00e3o, dizem que ela est\u00e1 transformando seus neg\u00f3cios. No entanto, apesar do reconhecimento geral do impacto da IA em tudo, desde o envolvimento do cliente at\u00e9 a seguran\u00e7a, meros 7% dos l\u00edderes de TI t\u00eam uma estrat\u00e9gia de intelig\u00eancia artificial completamente definida. N\u00e3o \u00e9 de surpreender que habilidades t\u00e9cnicas insuficientes estejam no topo da lista de obst\u00e1culos para a implementa\u00e7\u00e3o de IA, com prioridades concorrentes em segundo lugar.<\/p>\n\n\n\n<p> <a href=\"https:\/\/www.salesforce.com\/content\/dam\/blogs\/us\/thumbnails\/enterprise-it-trends\/artificial-intelligence-use-cases-challenges-full-size.jpg\" target=\"_blank\" title=\"Exibir imagem em tamanho real\" rel=\"noopener\"> <img decoding=\"async\" alt=\"Gr\u00e1fico com estat\u00edsticas sobre o valor potencial da IA para unidades de neg\u00f3cios\" src=\"https:\/\/salesforce-news-blog.test\/wp-content\/uploads\/sites\/6\/2023\/06\/artificial-intelligence-use-cases-challenges-in-text.jpg\"> <\/a> O Blockchain \u00e9 outra tecnologia emergente importante para os l\u00edderes de TI, mas que eles n\u00e3o se sentem prontos para adot\u00e1-la. Apenas 4% dos l\u00edderes de TI t\u00eam uma estrat\u00e9gia de Blockchain completamente definida, e 6% deles t\u00eam habilidades avan\u00e7adas na equipe. Por\u00e9m, mais de um quinto (22%) dos l\u00edderes de TI j\u00e1 identificaram um caso de uso de Blockchain, e metade deles espera investir mais na tecnologia em um futuro pr\u00f3ximo, sinalizando um ponto de virada no horizonte. <\/p>\n\n\n<div class=\"wp-block-quote-article\" style=\"\"><div class=\"wp-block-quote-social-wrapper\"><figure class=\"wp-block-quote-article-quote\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><span>\u201c<\/span>50% dos l\u00edderes de TI planejam aumentar o investimento em Blockchain nos pr\u00f3ximos dois anos.\u201d<\/p>\n\n\n\n<footer> Salesforce Research <span> | Relat\u00f3rio de Tend\u00eancias de tecnologia corporativa <\/span> <\/footer>\n<\/blockquote>\n\n<div class=\"post__social post__social--v2 post__social--blockquote\">\n\n\t\n\t<ul class=\"social-nav social-nav-v2\">\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Compartilhar no LinkedIn (abre em uma nova 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guia)\"\n\t\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fbr%2Fblog%2Fenterprise-it-trends%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" fill=\"none\"><path fill=\"#032D60\" d=\"M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\n\t\t<li class=\"social-nav__item\">\n\t\t\t<button\n\t\t\t\tclass=\"copy-share js-copy-link\"\n\t\t\t\taria-label=\"Copy link to clipboard\"\n\t\t\t\thref=\"#\"\n\t\t\t\tdata-clipboard-text='\"Novos dados revelam as tend\u00eancias que est\u00e3o transformando a TI\" https:\/\/www.salesforce.com\/br\/blog\/enterprise-it-trends\/'\n\t\t\t>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"10\" fill=\"none\"><path fill=\"#032D60\" d=\"M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z\" \/><\/svg>\n\t\t\t<\/button>\n\t\t<\/li>\n\t<\/ul>\n<\/div>\n<\/figure><\/div><\/div>\n\n\n<p><i>Obtenha uma an\u00e1lise avan\u00e7ada sobre todas as tend\u00eancias que transformam os departamentos de TI atuais <a href=\"https:\/\/www.salesforce.com\/form\/platform\/enterprise-technology-trends\/?d=7010M000001yv8PQAQ&amp;nc=7010M000001yv8UQAQ\" target=\"_blank\" rel=\"noopener\">lendo o relat\u00f3rio completo<\/a>.<\/i><\/p>\n\n\n\n<p> <span id=\"authorRoot\" path=\"\/content\/blogs\/br\/pt\/authors\/\"><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As novas tend\u00eancias em tecnologia est\u00e3o transformando o departamento de TI. Nossa pesquisa com l\u00edderes de TI em todo o mundo explora as prioridades e as estrat\u00e9gias deles, e muito mais.<\/p>\n","protected":false},"author":1,"featured_media":15712,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[846,943,1005,986,1299],"sf_content_type":[],"blog":[1139,1199,1214,1252,1272],"coauthors":[947],"class_list":["post-15716","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-it","sf_topic-data-culture","sf_topic-reports","sf_topic-generative-ai","sf_topic-ai","blog-data-culture","blog-it","blog-ai","blog-generative-ai","blog-reports"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Novos dados revelam as tend\u00eancias que est\u00e3o transformando a TI | Salesforce<\/title>\n<meta name=\"description\" content=\"As novas tend\u00eancias em tecnologia est\u00e3o transformando o departamento de TI. 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