{"id":1436,"date":"2020-02-12T15:51:00","date_gmt":"2023-10-18T15:51:45","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=1436"},"modified":"2023-10-18T17:35:35","modified_gmt":"2023-10-18T17:35:35","slug":"a-marketer-s-introduction-to-reddit","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ca\/blog\/a-marketer-s-introduction-to-reddit\/","title":{"rendered":"A Marketer\u2019s Introduction To Reddit"},"content":{"rendered":"\n

Brands need to communicate in ways that are professional, polite, and personalized to customers. In other words, it\u2019s important to show good etiquette. This is not to be confused with \u201cReddiquette\u201d \u2014 otherwise known as the art of having conversations on Reddit<\/a>. <\/p>\n

Given the prominence of social media platforms like Facebook, Instagram, LinkedIn and Twitter, it\u2019s understandable if marketers aren\u2019t as intimately familiar with Reddit. At first glance, it\u2019s less polished, a mish-mash of many different topics and, in some cases, a little more volatile in terms of the tone from various users. <\/p>\n

Long before Google News became the default saved tab on many browsers, though, Reddit was often called the \u201cfront page of the Internet.\u201d There\u2019s evidence to suggest it could still make a legitimate claim to that title. <\/p>\n

According to research from Statista<\/a>, for example, Reddit attracted close to 1.27 billion visits in October of last year. That makes it one of the Internet\u2019s most visited websites \u2014 and therefore a channel marketers can ill afford to ignore. <\/p>\n

Once you start exploring Reddit, however, it quickly becomes obvious this is not your traditional social platform. <\/p>\n

Yes, there is a mixture of text, graphics and videos, just like all the other social channels. <\/p>\n

The critical difference, however, is the fact that what shows up in a user\u2019s \u201cfeed\u201d is not based on an individual poster\u2019s popularity as it would be on Instagram or LinkedIn. <\/p>\n

Instead, everyone on Reddit gets to \u201cupvote\u201d the posts that are seen as having the greatest value. This might seem similar to \u201clikes\u201d on other platforms, but in the case of Reddit, you can \u201cdownvote\u201d content as well. <\/p>\n

Reddit is also subdivided into a series of niche areas, called \u201csubreddits,\u201d many of which have specific rules around what and how you should post. Those overseeing a subreddit, called \u201cRedditors,\u201d have the right to ban posters for violating their rules. <\/p>\n

Even if it seems like a bit of a free-for-all, in other words, Reddit requires careful planning and execution<\/a> by brands, and may be less receptive to traditional marketing approaches. <\/p>\n

Consider this your crash course in how to make the most of Reddit without getting on the community\u2019s bad side: <\/p>\n

1. Act like a curator, not a publisher<\/h2>\n

Brands often feel it\u2019s perfectly all right to prioritize their own content \u2014 their latest blog post, white paper or video \u2014 when they\u2019re choosing what to share on platforms like Twitter or LinkedIn. <\/p>\n

Reddit, by its very nature, is more about bringing a diversity of voices into its subreddits and general community. <\/p>\n

This doesn\u2019t necessarily mean posting or upvoting content about your competitors, but you may need to think beyond sharing content that\u2019s narrowly related to your firm and even your own customers. <\/p>\n

Look for content from the news, from industry researchers or independent bloggers that will be of interest to a given audience. <\/p>\n

The content you share on Reddit doesn\u2019t have to be all-business, either. Try for what\u2019s inspirational, what\u2019s funny or what might provoke an interesting discussion. <\/p>\n

2. Observe (and respect) the culture<\/h2>\n

Much like entering into any other marketing channel, the best thing a brand can do is listen rather than \u201cspeak,\u201d or share content on a particular platform. <\/p>\n

This is especially true in the case of Reddit. Some subreddits might actively prohibit having new members share content immediately after joining (and yes, you have to formally join subreddits).<\/p>\n

Some subreddits don\u2019t allow you to share links of any kind.<\/p>\n

Your best bet is to do the most common sense (but often overlooked) thing of all: taking the time to actually read each subreddit\u2019s rules and plan your marketing strategy from there, rather than the other way around. <\/p>\n

Don’t be surprised to see rules against \u201cblog spam\u201d and wording that reflects the fact many Redditors are aware brands will see their community (wrongly) as a growth hacking tool. <\/p>\n

Other no-nos might include the use of memes, screenshots, information that\u2019s not attributed to a source and simply content that\u2019s deemed \u201clow value.\u201d <\/p>\n

3. Be deliberate about the engagement\/outcome you want<\/h2>\n

All marketing activity should be tied to a goal, but social media can sometimes be an area where objectives are generic or vague.<\/p>\n

Are you trying to drive traffic back to your site? Are you hoping to get a lot of comments going about a particular topic? Do you just want to raise awareness of your brand to those who haven\u2019t encountered it yet? <\/p>\n

Each of these things could require a different approach on Reddit. Posts that include a question in the headline, for instance, will probably be better for generating comments, while short headlines that pack an informational punch or make an argument might drive upvotes. <\/p>\n

Simply commenting, upvoting others\u2019 posts or sharing valuable content that\u2019s not your own, however, may help build an actual relationship with those on Reddit. <\/p>\n

A few final Reddit recommendations<\/h2>\n

Lest you read this post and conclude Reddit is far removed from other forms of social media, there\u2019s a few things that are highly consistent with other principles you\u2019ve probably adopted in your digital marketing strategy<\/a>. <\/p>\n

Video content is highly popular, for example. Much of the audience is probably now consuming the content on Reddit via mobile device. It\u2019s also a platform where a \u201clive\u201d experience is possible. <\/p>\n

Once you\u2019ve spent some time building up credibility and connections, for instance, some organizations have hosted an \u201cAMA\u201d or \u201cAsk Me Anything,\u201d where their president or other senior leader carves out time to take questions from the Reddit community. <\/p>\n

Not everyone is a great candidate for an AMA, but if you have an interesting profession or have achieved a certain level of recognition for your achievements, it\u2019s a possibility. <\/p>\n

Adapting to new marketing channels requires a mix of time, experimentation and analysis. That will be true of Reddit as it is any other social platform. You\u2019ll be farther ahead the quicker you get started. <\/p>\n

<\/span> <\/p>\n","protected":false},"excerpt":{"rendered":"

Brands need to communicate in ways that are professional, polite, and personalized to customers. In other words, it\u2019s important to show good etiquette. This is not to be confused with \u201cReddiquette\u201d \u2014 otherwise known as the art of having conversations on Reddit.
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