{"id":1890,"date":"2019-05-06T16:01:00","date_gmt":"2023-10-18T16:01:09","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=1890"},"modified":"2024-01-12T17:32:25","modified_gmt":"2024-01-12T17:32:25","slug":"company-intranet-wiki-knowledge-base","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/","title":{"rendered":"Company Intranet, Wiki Or Knowledge Base: Many Names, One Purpose"},"content":{"rendered":"\n

In the beginning there were the filing cabinets. Often they were located far away from the employees who needed them, either down the hallway from their desks or on another floor entirely. And yet if you needed an HR form, a project document or a copy of a company memo, you could expect to find yourself standing in front of half-open drawers, flipping endlessly.<\/p>\n\n\n\n

Eventually, once PCs took over most companies, there was the shared folder or drive. On the plus side, you didn\u2019t have to get up from your desk to access the information you needed. For any organizations, though, shared folders became a dumping ground, where nothing was really organized and it was still a laborious process to stay up to date on major initiatives, find answers to common questions and more.<\/p>\n\n\n\n

Thankfully, the rise of digital tools has given everyone from large enterprises to small and medium-sized businesses or startups the ability to collect, store, organize and provide access to critical information from any device. Depending on where you work and how you set one up, these might be described in a variety of ways:<\/p>\n\n\n\n

Intranet<\/b><\/i>: An internal website that customers don\u2019t see but is purely designed to let employees browse through sales enablement materials, marketing collateral, project documents and more.<\/p>\n\n\n\n

Wiki<\/b><\/i>: While wikis can be used as an intranet, they are designed to encourage real-time collaboration where anyone can edit the files stored on them, much in the way volunteer editors update the articles on Wikipedia pages. In this case, of course, the wiki would still be reserved solely for staff.<\/p>\n\n\n\n

Knowledge Base<\/b><\/i>: This is a broader way of describing a digital resource that may combine elements of both intranets, wikis as well as business social networking tools<\/a> that facilitate conversations among employees or teams of coworkers.<\/p>\n\n\n\n

There are even more ways to describe the kind of tool we\u2019re talking about, but they all come back to a common purpose: knowledge management.<\/p>\n\n\n\n

In the most successful organizations<\/a>, regardless of their size, you\u2019ll often notice an unusually high level of team cohesion and collaboration. Even if you\u2019re dealing with several different individuals from the same firm, they seem to act as one, basing their decisions from a common vision, the same data and other resources. That\u2019s knowledge management in a nutshell.<\/p>\n\n\n\n

Knowledge management is more important than ever because so much of our workforce is mobile, decentralized and juggling multiple priorities at once. A company knowledge base keeps everyone on the same page, and reduces the time it takes to bring new employees up to speed. Cross-training<\/a> becomes much easier. It also ensures that, if someone leaves for another job, there are ways to capture some of what they learned.<\/p>\n\n\n\n

If you don\u2019t have an intranet, wiki or knowledge base set up today, here\u2019s how to think through developing one:<\/p>\n\n\n\n

Step 1: Think like a search engine<\/b><\/p>\n\n\n\n

If you begin typing a query into a search engine, you\u2019ll often see it attempt to complete your sentence for you. That\u2019s because its algorithms have noticed the most frequent searches around a particular topic. Knowledge management at a company can work much the same way.<\/p>\n\n\n\n

Before even determining the technology tools you\u2019ll use, for example, figure out what kind of information needs to be disseminated and used across the entire company.<\/p>\n\n\n\n

Think about conducting a simple internal survey or poll among your team. What kinds of files or documents do they all use regularly but struggle to find? Where is it important to maintain version control across such shared documents?<\/p>\n\n\n\n

This is where you\u2019ll begin to see the forms, files, documents, templates and other materials that will be common across everyone who uses the knowledge base. From there, you\u2019ll start to see more specialized resources that might be important to a particular department. You can begin to build special areas for these groups to minimize the time they take searching.<\/p>\n\n\n\n

Step 2: Assign roles and levels of authorization and access<\/b><\/p>\n\n\n\n

Digital tools like wikis and intranets can be great in that any employee can look at them, but that doesn\u2019t mean everyone needs to see everything.<\/p>\n\n\n\n

A knowledge base might contain some sensitive information around salaries, for instance, or customer agreements and supplier contracts that should only be viewed by those with the right level of seniority or clearance. Think about what kind of permissions you\u2019ll need to assign across various individuals and teams before you go live with anything.<\/p>\n\n\n\n

Also make sure it\u2019s clear who is responsible for ongoing management and updates to your intranet, wiki or knowledge base. Though these are tools intended to be helpful to all, they need the same kind of ease in resolving problems that you offer externally through your customer service teams.<\/p>\n\n\n\n

Step 3: Imagine your engagement strategy<\/b><\/p>\n\n\n\n

It\u2019s an age-old problem in too many organizations: a lot of time and effort goes into creating an intranet, and almost no one in the company uses it.<\/p>\n\n\n\n

Much like bringing a new product to your external customers, the best way to avoid those kinds of issues is to think of a sort of internal marketing campaign that will drive the kind of activity that will be most valuable to your team.<\/p>\n\n\n\n

Some examples of this include offering regular updates on what\u2019s been newly posted on the intranet, wiki or knowledge base via an employee-only newsletter. Other companies use internal social networking tools to share links back. Even group text messages might work in some organizations.<\/p>\n\n\n\n

You should also think about how you integrate the knowledge base into your standard business workflows. Maybe the minutes for your next meeting could be captured on an intranet or wiki in real-time, for instance. Or you could launch a project by asking everyone involved to dive into the knowledge base to get the background materials, and then share their status updates there instead of a long email chain.<\/p>\n\n\n\n

While your customer-facing website might only get refreshed occasionally, think of your intranet, wiki or knowledge base as an ongoing work in progress. Much like knowledge management itself, the work is never fully complete, but it can always be improved upon.<\/p>\n\n\n\n

<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Learn how company intranets benefit businesses and get ideas for integrating them into your standard workflow. <\/p>\n","protected":false},"author":1,"featured_media":1892,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[3],"sf_content_type":[],"coauthors":[2],"class_list":["post-1890","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-marketing"],"yoast_head":"\nCompany Intranet, Wiki Or Knowledge Base: Many Names, One Purpose - Salesforce<\/title>\n<meta name=\"description\" content=\"Learn how company intranets benefit businesses and get ideas for integrating them into your standard workflow.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Company Intranet, Wiki Or Knowledge Base: Many Names, One Purpose\" \/>\n<meta property=\"og:description\" content=\"Learn how company intranets benefit businesses and get ideas for integrating them into your standard workflow.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:published_time\" content=\"2023-10-18T16:01:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-12T17:32:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/company-intranet-wiki-knowledge-base.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Salesforce Canada\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Salesforce Canada\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/\"},\"author\":[{\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/#\/schema\/person\/image\/67746feea2d6a73653ce0c10f94077a5\"}],\"headline\":\"Company Intranet, Wiki Or Knowledge Base: Many Names, One Purpose\",\"datePublished\":\"2023-10-18T16:01:09+00:00\",\"dateModified\":\"2024-01-12T17:32:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/\"},\"wordCount\":1047,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/company-intranet-wiki-knowledge-base.jpg\",\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/\",\"url\":\"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/\",\"name\":\"Company Intranet, Wiki Or Knowledge Base: Many Names, One Purpose - Salesforce\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/company-intranet-wiki-knowledge-base.jpg\",\"datePublished\":\"2023-10-18T16:01:09+00:00\",\"dateModified\":\"2024-01-12T17:32:25+00:00\",\"author\":{\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/#\/schema\/person\/601f410a2801f4ddcf6f00cb182e69d3\"},\"description\":\"Learn how company intranets benefit businesses and get ideas for integrating them into your standard workflow.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#breadcrumb\"},\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-CA\",\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#primaryimage\",\"url\":\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/company-intranet-wiki-knowledge-base.jpg\",\"contentUrl\":\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/company-intranet-wiki-knowledge-base.jpg\",\"width\":600,\"height\":400,\"caption\":\"Company Intranet, Wiki Or Knowledge Base: Many Names, One Purpose\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.salesforce.com\/ca\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Company Intranet, Wiki Or Knowledge Base: Many Names, One Purpose\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/#website\",\"url\":\"https:\/\/www.salesforce.com\/ca\/blog\/\",\"name\":\"Salesforce\",\"description\":\"News, tips, and insights from the global cloud leader\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.salesforce.com\/ca\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-CA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/#\/schema\/person\/image\/67746feea2d6a73653ce0c10f94077a5\",\"name\":\"Salesforce Canada\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-CA\",\"@id\":\"https:\/\/www.salesforce.com\/ca\/blog\/#\/schema\/person\/image\/c206078faacfae202082d59bddc16cc4\",\"url\":\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/11\/Salesforce-300x300-1.png?w=150&h=150&crop=1\",\"contentUrl\":\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/11\/Salesforce-300x300-1.png?w=150&h=150&crop=1\",\"width\":\"150\",\"height\":\"150\",\"caption\":\"Salesforce Canada\"},\"url\":\"https:\/\/www.salesforce.com\/ca\/blog\/author\/salesforce-canada\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Company Intranet, Wiki Or Knowledge Base: Many Names, One Purpose - Salesforce","description":"Learn how company intranets benefit businesses and get ideas for integrating them into your standard workflow.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/","og_locale":"en_US","og_type":"article","og_title":"Company Intranet, Wiki Or Knowledge Base: Many Names, One Purpose","og_description":"Learn how company intranets benefit businesses and get ideas for integrating them into your standard workflow.","og_url":"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/","og_site_name":"Salesforce","article_published_time":"2023-10-18T16:01:09+00:00","article_modified_time":"2024-01-12T17:32:25+00:00","og_image":[{"width":600,"height":400,"url":"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/company-intranet-wiki-knowledge-base.jpg","type":"image\/jpeg"}],"author":"Salesforce Canada","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Salesforce Canada","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#article","isPartOf":{"@id":"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/"},"author":[{"@id":"https:\/\/www.salesforce.com\/ca\/blog\/#\/schema\/person\/image\/67746feea2d6a73653ce0c10f94077a5"}],"headline":"Company Intranet, Wiki Or Knowledge Base: Many Names, One Purpose","datePublished":"2023-10-18T16:01:09+00:00","dateModified":"2024-01-12T17:32:25+00:00","mainEntityOfPage":{"@id":"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/"},"wordCount":1047,"commentCount":0,"image":{"@id":"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/company-intranet-wiki-knowledge-base.jpg","inLanguage":"en-CA","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/","url":"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/","name":"Company Intranet, Wiki Or Knowledge Base: Many Names, One Purpose - Salesforce","isPartOf":{"@id":"https:\/\/www.salesforce.com\/ca\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#primaryimage"},"image":{"@id":"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/company-intranet-wiki-knowledge-base.jpg","datePublished":"2023-10-18T16:01:09+00:00","dateModified":"2024-01-12T17:32:25+00:00","author":{"@id":"https:\/\/www.salesforce.com\/ca\/blog\/#\/schema\/person\/601f410a2801f4ddcf6f00cb182e69d3"},"description":"Learn how company intranets benefit businesses and get ideas for integrating them into your standard workflow.","breadcrumb":{"@id":"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#breadcrumb"},"inLanguage":"en-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/"]}]},{"@type":"ImageObject","inLanguage":"en-CA","@id":"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#primaryimage","url":"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/company-intranet-wiki-knowledge-base.jpg","contentUrl":"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/company-intranet-wiki-knowledge-base.jpg","width":600,"height":400,"caption":"Company Intranet, Wiki Or Knowledge Base: Many Names, One Purpose"},{"@type":"BreadcrumbList","@id":"https:\/\/www.salesforce.com\/ca\/blog\/company-intranet-wiki-knowledge-base\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.salesforce.com\/ca\/blog\/"},{"@type":"ListItem","position":2,"name":"Company Intranet, Wiki Or Knowledge Base: Many Names, One Purpose"}]},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/ca\/blog\/#website","url":"https:\/\/www.salesforce.com\/ca\/blog\/","name":"Salesforce","description":"News, tips, and insights from the global cloud leader","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/ca\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-CA"},{"@type":"Person","@id":"https:\/\/www.salesforce.com\/ca\/blog\/#\/schema\/person\/image\/67746feea2d6a73653ce0c10f94077a5","name":"Salesforce Canada","image":{"@type":"ImageObject","inLanguage":"en-CA","@id":"https:\/\/www.salesforce.com\/ca\/blog\/#\/schema\/person\/image\/c206078faacfae202082d59bddc16cc4","url":"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/11\/Salesforce-300x300-1.png?w=150&h=150&crop=1","contentUrl":"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/11\/Salesforce-300x300-1.png?w=150&h=150&crop=1","width":"150","height":"150","caption":"Salesforce Canada"},"url":"https:\/\/www.salesforce.com\/ca\/blog\/author\/salesforce-canada\/"}]}},"jetpack_featured_media_url":"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/company-intranet-wiki-knowledge-base.jpg","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/ca\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.salesforce.com\/ca\/blog\/wp-json\/wp\/v2\/posts\/1890","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.salesforce.com\/ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/ca\/blog\/wp-json\/wp\/v2\/comments?post=1890"}],"version-history":[{"count":3,"href":"https:\/\/www.salesforce.com\/ca\/blog\/wp-json\/wp\/v2\/posts\/1890\/revisions"}],"predecessor-version":[{"id":7236,"href":"https:\/\/www.salesforce.com\/ca\/blog\/wp-json\/wp\/v2\/posts\/1890\/revisions\/7236"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/ca\/blog\/wp-json\/wp\/v2\/media\/1892"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/ca\/blog\/wp-json\/wp\/v2\/media?parent=1890"}],"wp:term":[{"taxonomy":"sf_topic","embeddable":true,"href":"https:\/\/www.salesforce.com\/ca\/blog\/wp-json\/wp\/v2\/sf_topic?post=1890"},{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/ca\/blog\/wp-json\/wp\/v2\/sf_content_type?post=1890"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/ca\/blog\/wp-json\/wp\/v2\/coauthors?post=1890"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}