{"id":2389,"date":"2018-06-01T16:10:00","date_gmt":"2023-10-18T16:10:55","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=2389"},"modified":"2023-12-20T14:25:57","modified_gmt":"2023-12-20T14:25:57","slug":"create-content-strategy","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ca\/blog\/create-content-strategy\/","title":{"rendered":"More than a Blog: How to Create Your Content Strategy"},"content":{"rendered":"\n<p>Simply getting content out onto the internet isn\u2019t enough. Anyone can create and write blog posts, and don\u2019t even have to build their own website thanks to platforms such as Medium. That\u2019s why it is imperative for brands to be smart about their content strategy. A dedicated content strategy guarantees that each piece of content you create serves a purpose and is beneficial to the company\u2019s target audience.<\/p>\n\n\n\n<p>If you don\u2019t think about what actually serves the user, you may set up your company\u2019s content strategy to fail. After you find out <a href=\"https:\/\/www.copyblogger.com\/winning-content-strategy\/\">who your target audience actually is<\/a>, you can create a strategy targeted for them. Here are some of the common parts of an effective content strategy, as well as tips on how to craft it for your business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-5-basic-steps-to-creating-a-content-strategy\">The 5 Basic Steps to Creating a Content Strategy<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Know your audience<\/li>\n\n\n\n<li>Learn what your most important topics and keywords are<\/li>\n\n\n\n<li>Figure out what types of content work best<\/li>\n\n\n\n<li>Create your editorial calendar<\/li>\n\n\n\n<li>Promote your content<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d2db8fa9058&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d2db8fa9058\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/more-than-a-blog-how-to-create-your-content-strategy-001.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-know-your-audience\">Know Your Audience <\/h2>\n\n\n\n<p>Once you know what your audience wants \u2014 not what you think they want, which may be something totally different \u2014 you can create content they want to read. Instead of assuming what\u2019s best, interview some of your top customers or ask your social media community to answer a poll in exchange for a chance to win a gift card. The cost is low, and you\u2019ll learn key insights about what your audience is expecting from you.<\/p>\n\n\n\n<p>Some questions you can ask are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Which types of content, including videos, podcasts, and others, do you like best?<\/li>\n\n\n\n<li>What do you want to learn more about? To help people answer this question, offer topics to choose from as well as an open-ended field.<\/li>\n\n\n\n<li>What is most challenging about this industry?<\/li>\n\n\n\n<li>What industry blogs or resources do you read?<\/li>\n\n\n\n<li>What does our content do well?<\/li>\n\n\n\n<li>How could we improve our content?<\/li>\n\n\n\n<li>Do you like being able to consume content in different ways? For example, you could offer an audio version of each blog post.<\/li>\n<\/ul>\n\n\n\n<p>You can also pay volunteers for feedback on your content if you want more direct opinions. Keep the request time sensitive and specific, such as, \u201cThis will only take 60 minutes, and you\u2019ll receive a $50 gift card for your time.\u201d Ask them to review what you consider your best content so you can learn if it lives up to your measures of its success. Remain impartial and casual so respondents don\u2019t feel pressured to give positive feedback. When audience members feel like they are heard, they will open up and share their true thoughts. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-are-your-most-important-topics-and-keywords\">What Are Your Most Important Topics and Keywords? <\/h2>\n\n\n\n<p>After you figure out what your audience is interested in, you can create a list of your most important topics and keywords, ranked by popularity. If you don\u2019t already have content about a high-trafficked keyword, that should be your priority. From there, you can work down to the <a href=\"https:\/\/moz.com\/blog\/long-tail-seo-target-low-volume-keywords-whiteboard-friday\">long-tail, niche keywords<\/a> that a smaller portion of your audience searches for.<\/p>\n\n\n\n<p>While, yes, these keywords do have a smaller number of people looking for them, they are valuable. They may give you more visibility in search engine results pages. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-when-you-research-keywords-for-your-content-understand-where-they-are-in-your-funnel\">When You Research Keywords for Your Content, Understand Where They Are in Your Funnel<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-costumers-ask-different-type-of-questions-as-they-go-through-the-sales-funnel\">Costumers ask different type of questions as they go through the sales funnel<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What is it? How does it work?<\/li>\n\n\n\n<li>Is it important?<\/li>\n\n\n\n<li>Do I need it?<\/li>\n\n\n\n<li>Which one?<\/li>\n\n\n\n<li>Where can I get it<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d2db8faa06e&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d2db8faa06e\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/more-than-a-blog-how-to-create-your-content-strategy-002201.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>If you\u2019re not sure what topics and keywords you should use for your content, try using an SEO dashboard tool. This type of tool lets you review what phrases consumers use in search engines that produce results you and your competitors are in. Some well-known tools include Raven Tools, SEMRush, SERanking, and Searchmetrics, among others. Buzzsumo is also a good tool for content planning; it shows you the most-shared pieces of content for a target keyword. You can narrow your results by date range, author, or publishing outlet.<\/p>\n\n\n\n<p>Try targeting your audience demographics or product types first to get inspiration. Then take your results and findings to drill down. For example, if you want to create downloadable spreadsheets and resources for female entrepreneurs, a search for that demographic on Buzzsumo brings a lot of great results: Top-shared articles have included \u201c23 Female Entrepreneurs Under 30 Bossing Life\u201d and \u201c25 Quotes from Female Entrepreneurs to Empower, Motivate, and Inspire You.\u201d The results change as content is added and as share numbers update.<\/p>\n\n\n\n<p>You can also view who shared and linked to the post, which can help you build a competitor list and look for more topic ideas. Based on these results, start brainstorming a few content ideas. Depending on your expected frequency of publishing content, which varies due to team resources, once you have 10 to 25 topics, you can start outlining the types of content you want to create. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-types-of-content\">Types of Content <\/h2>\n\n\n\n<p>Technology has made it easy to create more than just the standard blog post. With just a smartphone, tablet, or computer, you can produce:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Live videos, which are then saved to replay later<\/li>\n\n\n\n<li>Audio recordings for podcasts or transcriptions<\/li>\n\n\n\n<li>Screen-sharing for presentation videos<\/li>\n\n\n\n<li>Presentation slides<\/li>\n\n\n\n<li>Infographics<\/li>\n\n\n\n<li>Ebooks<\/li>\n\n\n\n<li>White papers and case studies<\/li>\n<\/ul>\n\n\n\n<p>Determine which <a href=\"http:\/\/www.uxbooth.com\/articles\/a-useful-guide-to-content-types-part-1\/\">types of content<\/a> to use based on what works best for your audience, what can be done well by your team, and what drives engagement. You don\u2019t want to invest in videos if your team doesn\u2019t have the expertise or time to create good ones. Instead, focus on what your team does best, and work on honing your talents for other types as you can.<\/p>\n\n\n\n<p><a href=\"http:\/\/www.brianhonigman.com\/choosing-content-channels\/\">Brian Honigman recommends<\/a> looking at your past content to see what got the most conversions or engagement online. For instance, if infographics always get more shares and traffic than text-heavy blog posts, posting more infographics is likely a sound strategy. You can also look at how to repurpose your existing content or the content you are in the process of creating. Videos could be turned into podcast episodes by exporting the audio, or blog posts with study findings can be repurposed into an infographic.<\/p>\n\n\n\n<p>Break up your content based on the time it takes to make it. If your team has the bandwidth for about 10 hours of content creation per week, first break down how long each piece of content takes to create, from ideation to publicizing it after publication. <\/p>\n\n\n\n<p><b>Example:<\/b><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\n<p><b>Content type<\/b><\/p>\n<\/td><td>\n<p><b>Creation length<\/b><\/p>\n<\/td><\/tr><tr><td>\n<p>Short blog post<\/p>\n<\/td><td>\n<p>1 hour<\/p>\n<\/td><\/tr><tr><td>\n<p>Infographic<\/p>\n<\/td><td>\n<p>5 hours<\/p>\n<\/td><\/tr><tr><td>\n<p>Video with slide presentation<\/p>\n<\/td><td>\n<p>5 hours<\/p>\n<\/td><\/tr><tr><td>\n<p>White paper<\/p>\n<\/td><td>\n<p>25 hours<\/p>\n<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>After you calculate your estimates, allocate available creation time per month. At 40 hours per month, based on the example above, a team could feasibly create 15 blog posts and one white paper.<\/p>\n\n\n\n<p>Break this down further into what can be done weekly. For big projects, divide them into smaller weekly projects as they move down the pipeline, from outlining to illustrating. With 10 hours a week, you could do three blog posts and spend about six hours working on a white paper.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\n<p><b>Content type<\/b><\/p>\n<\/td><td>\n<p><b>Creation length<\/b><\/p>\n<\/td><td>\n<p><b>Weekly frequency<\/b><\/p>\n<\/td><\/tr><tr><td>\n<p>Short blog post<\/p>\n<\/td><td>\n<p>1 hour<\/p>\n<\/td><td>\n<p>3 per week<\/p>\n<\/td><\/tr><tr><td>\n<p>White paper<\/p>\n<\/td><td>\n<p>25 hours<\/p>\n<\/td><td>\n<p>Roughly 6\u20137 hours per week<\/p>\n<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Due dates also play a part \u2014 not every week is the same. Some content creators prefer to write a lot of content all at once if they have more availability in the first week of the month. As you proceed with your content strategy, experiment with how the workload gets done to determine what works best for your team. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-calculate-your-content-creation-timelines\">How to Calculate Your Content Creation Timelines<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><p>Determine which types of content you need to produce based on:<\/p>\n<ol class=\"wp-block-list\">\n<li> <span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">What\u2019s best for your audience<\/span> <\/li>\n\n\n\n<li> <span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">What can be done well by your team<\/span> <\/li>\n\n\n\n<li> <span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">What drives engagement<\/span> <\/li>\n<\/ol>\n<\/li>\n\n\n\n<li><p>Estimate how long it takes to create each type of content.<\/p>\n<ol class=\"wp-block-list\">\n<li><p>For example:<\/p>\n<ol class=\"wp-block-list\">\n<li> <span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">1 hour: Short blog post<\/span> <\/li>\n\n\n\n<li> <span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">5 hours: Infographic<\/span> <\/li>\n\n\n\n<li> <span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">5 hours: Video with slide presentation<\/span> <\/li>\n\n\n\n<li> <span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">25 hours: White paper<\/span> <\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li><p>Calculate how much time you have per day, week, or month for content creation<\/p>\n<ol class=\"wp-block-list\">\n<li> <span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">If you have 40 hours per month, you average 10 hours per week.<\/span> <\/li>\n\n\n\n<li><p>In this example, you\u2019d be able to work on the following per week:<\/p>\n<ol class=\"wp-block-list\">\n<li> <span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">3 short blog posts<\/span> <\/li>\n\n\n\n<li> <span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">Work 6-7 hours on a white paper<\/span> <\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li><p>Adjust the timeframes and content needs according to:<\/p>\n<ol class=\"wp-block-list\">\n<li>Deadlines<\/li>\n\n\n\n<li>Needed content<\/li>\n\n\n\n<li>Analytics<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<p>Learn what metrics are important when analyzing your content with our ebook, \u201cHow to Measure Content Marketing.\u201d<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d2db8fab522&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d2db8fab522\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/more-than-a-blog-how-to-create-your-content-strategy-003201.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-editorial-calendar\">Editorial Calendar <\/h2>\n\n\n\n<p>As you learn what kind of workload your team can handle, start scheduling out content based on your goals. Schedule your big content first, and then fill in the calendar with blog posts that support that large content in order to cross-promote it or refer to it when needed. If you want to create several white papers, five infographics, and 100 blog posts per year, break it down into quarters, then months.<\/p>\n\n\n\n<p>Create an editorial calendar that assigns every aspect of a piece of content to the right person. This should include the writer, the graphic designer, and the social media coordinator. Nathan Ellering writes in an article for <a href=\"http:\/\/www.convinceandconvert.com\/content-marketing\/improve-editorial-calendar\/\">Convince and Convert<\/a> that it\u2019s helpful to have all of this information in a single dashboard or spreadsheet so everyone sees the same information and no one has to switch between platforms.<\/p>\n\n\n\n<p>Here is <a href=\"https:\/\/drive.google.com\/open?id=1mBZ2U2ywCakc0DF87FMR9Zc0KMV7M7s-jfeU0deKaJY\">a free sample of an editorial calendar<\/a> created in a Google spreadsheet. To use it, either click the \u201cAdd to My Drive\u201d icon next to the title or click \u201cFile,\u201d then \u201cDownload As\u201d to save a copy for yourself. Most marketers plan one quarter at a time, starting a few weeks before the previous quarter ends.<\/p>\n\n\n\n<p>At the end of every year, review your top-performing posts and determine the type of topic. Use this information to start building out your calendar for the next year. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-promote-your-content\">Promote Your Content <\/h2>\n\n\n\n<p>Once you begin to publish content, social shares should be scheduled according to a preset calendar based on audience and topic. Evergreen topics \u2014 posts that aren\u2019t temporary, news, or something that could be outdated in the next three to six months \u2014 can be shared regularly.<\/p>\n\n\n\n<p>The channels where your content will be shared are just as important as the channels where your content is <a href=\"http:\/\/contentmarketinginstitute.com\/developing-a-strategy\/\">published<\/a>. Use channels your audience is actively on. For instance, if your audience skews to consumers older than 35, it\u2019s likely that Snapchat won\u2019t be a good channel to focus on, as its active users are usually 18 to 35 years old.<\/p>\n\n\n\n<p>You can add columns to your editorial calendar to track social sharing, or you can add your content to a queue in your marketing automation software. This allows you to consistently share evergreen content, no matter how old it is, with your audience to help drive traffic.<\/p>\n\n\n\n<p>An initial content strategy like this one doesn\u2019t mean your completed content is done. As your content matures, update it regularly to provide the most accurate information, or redo it to keep it current for that year. This can include content such as an annual study or free resource that comes out at the same time each year. 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