{"id":3709,"date":"2016-10-06T16:38:00","date_gmt":"2023-10-18T16:38:25","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=3709"},"modified":"2023-11-14T20:44:36","modified_gmt":"2023-11-14T20:44:36","slug":"80-20-rule","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ca\/blog\/80-20-rule\/","title":{"rendered":"Make Your Life and Your Business More Efficient with the 80-20 Rule"},"content":{"rendered":"\n<p>In the late 19<sup>th<\/sup> century, an Italian economist named Vilfredo Pareto noticed something unusual: Roughly 20 per cent of the peapods in his garden produced nearly 80 per cent of the peas. Not exactly front page news, and yet Pareto\u2019s observation would provide the foundation for a powerful concept that has been widely embraced by business leaders.<\/p>\n\n\n\n<p>(Not bad for a guy who had enough time on his hands to calculate the efficiency of his peapods.)<\/p>\n\n\n\n<p>These days, the 80-20 Rule, also known as the Pareto Principle, is commonly used in the business world as a way for leaders to identify and maximize what actions, employees, products, and customers provide the greatest value. Those who apply the 80-20 Rule to their business claim they can dramatically increase their productivity, profits, and even their free time. <a href=\"https:\/\/www.entrepreneurs-journey.com\/397\/80-20-rule-pareto-principle\/\">Yaro Starak<\/a>, a professional blogger and author who wrote an extensive article on how he uses the 80-20 Rule in his life, explains: \u201cI believe it\u2019s fundamental to every business person\u2014to <i>every human being<\/i>.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"h-\"><a adhocenable=\"false\" href=\"https:\/\/www.salesforce.com\/ca\/form\/pdf\/crm-grow-business.jsp?d=70130000000NGQ7\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/crm-helps-business-grow.jpg?strip=all&#038;quality=95\" alt=\"CRM success series: How a CRM helps your business grow. Get the ebook.\"><\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-understanding-the-80-20-rule\">Understanding the 80-20 Rule<\/h3>\n\n\n\n<p>Pareto put his name on the map because he noticed that the 80-20 dynamic didn\u2019t end in his garden. The more he looked around, the more the 80-20 principle seemed to pop up. For example, he found that roughly 80 per cent of the land in Italy was owned by just about 20 percent of the country\u2019s population. It was management consultant Joseph M. Juran who took the big leap several decades later of applying the 80-20 Rule to the business world.<\/p>\n\n\n\n<p>The basic concept behind the 80-20 Rule is that a majority of results come from a minority of causes. Those who embrace the this concept seek to improve the efficiency, effectiveness, and profitability of their business by maximizing the power of the 20 per cent that is providing the greatest gains, and reducing the 80 percent that is slowing down the company. This rule isn\u2019t exactly as reliable as the Law of Thermodynamics, but it is a consistent theme that business owners see over and over again in almost every aspect of their business.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Pareto Principle, Otherwise Known as the 80-20 Rule<\/li>\n\n\n\n<li>The majority of results tend to come from a minority of causes.\n<ul class=\"wp-block-list\">\n<li>Applies to multiple facets of business:<\/li>\n\n\n\n<li>Personal actions<\/li>\n\n\n\n<li>Employees<\/li>\n\n\n\n<li>Products and services<\/li>\n\n\n\n<li>Customers<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc32cbbb44e&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc32cbbb44e\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/The20Multiple20Business20Applications20of20the2080202020Rule-01.jpg?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Yaro Starak explains, \u201cThe ratio won\u2019t be exactly 80\/20, but chances are if you look at many key metrics in a business, there is definitely a minority creating a majority.\u201d<\/p>\n\n\n\n<p>How can you apply the 80-20 Rule to your business? Let\u2019s see what an 80-20 perspective would look like when applied to your personal workplace productivity, suite of products and services, employee management, and customer retention and acquisition.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-applying-the-80-20-rule-to-your-productivity\">Applying the 80-20 Rule to Your Productivity<\/h3>\n\n\n\n<p>This is both a tool of measurement and a mindset. You needn\u2019t go any further than your own desk to test this perspective: Make yourself your first guinea pig and assess how you spend your day. What activities do you spend your time on in the office, and how does each action contribute to your company\u2019s bottom line? If you\u2019re like many business owners, you may notice that a few core activities contribute the most to your company\u2019s growth. For example, perhaps the hour of networking you do once a week has yielded three major clients in the last month.<\/p>\n\n\n\n<p>Starak explains that he makes the majority of his income by working just two to four hours a day writing articles and developing podcasts. He admits that he hates doing the bookkeeping for his company or getting mired in SEO. \u201cI leave these tasks, along with other activities like programming, graphic design, and proofreading, to other people, the specialists who enjoy them,\u201d he writes.<\/p>\n\n\n\n<p>Once you identify the activities that contribute most to the growth and profitability of your business, it\u2019s time to take action. <a href=\"http:\/\/www.lifehack.org\/articles\/featured\/the-top-4-misapplications-of-the-8020-rule.html\">Scott Young of Lifehack<\/a> counsels, \u201cIf email isn\u2019t that important, your goal should be to reduce the time you spend on it. If meetings aren\u2019t contributing, you should have shorter meetings.\u201d With the new time you\u2019ve freed up, you can now focus more on the 20 percent of activities that make the biggest difference to your business. Sign up for another networking group. Take more potential clients out to dinner. Or even go home an hour early each day. When you design your workday more efficiently, you can afford to treat yourself.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-applying-the-80-20-rule-to-your-products-and-services\">Applying the 80-20 Rule to Your Products and Services<\/h3>\n\n\n\n<p>Let\u2019s stretch this concept beyond the doors of your office. Take a long look at your inventory of products or services: Are a handful responsible for a majority of your income? Maybe you sell a ton of Product X, but you\u2019re making much more on Product Y because its ROI is 10 times that of Product X. Maybe you\u2019re offering X and Y services for the same price, but it takes you four hours to complete X and two hours to complete Y.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-to-apply-the-80-20-rule\">How to Apply the 80-20 Rule<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Find where there is an <b>imbalance of effort<\/b><\/li>\n\n\n\n<li><b>Identify the key inputs<\/b> that create most of your results\n<ul class=\"wp-block-list\">\n<li>For example, an action that takes 10% of your time creates the most impactful return<\/li>\n\n\n\n<li>Or identify the 40% of professional relationships that create the most business<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><b>Emphasize the key percentage<\/b>\n<ul class=\"wp-block-list\">\n<li>Spend more time doing activities that bring the most rewards<\/li>\n\n\n\n<li>Put them first in your schedule<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Find ways to <b>downplay or eliminate the rest<\/b>\n<ul class=\"wp-block-list\">\n<li>Get rid of activities that don\u2019t have a high payoff<\/li>\n\n\n\n<li>Don\u2019t spend time on relationships that don\u2019t create enough value<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc32cbbccae&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc32cbbccae\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/The20Multiple20Business20Applications20of20the2080202020Rule-02.jpg?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Serial entrepreneur Dan Hanson <a href=\"https:\/\/www.quora.com\/What-are-some-case-studies-of-80-20-analysis-The-Pareto-principle-applications-to-life-or-business\">shares a story<\/a> of his early days growing his eBay business. \u201cI realized that five of my 80 product SKUs generated 90 per cent of sales,\u201d he says. What did Hanson do with this information? He cut the bottom-performing 75 products and then developed five new products that were similar to his best performers. As a result, his sales doubled. <\/p>\n\n\n\n<p>If you find that a small percentage of your products are responsible for a majority of your sales and profits, decide if you really need those lower-performing products or services at all. If nothing else, you should certainly allocate more time and marketing support for your best-performing products. Like Hanson, you may also want to consider developing more products that are similar to your best sellers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-applying-the-80-20-rule-to-your-employees\">Applying the 80-20 Rule to Your Employees<\/h3>\n\n\n\n<p>The beauty of the 80-20 Rule is that you can apply it on both a micro and macro scale. Even as you begin to reshape your personal workday to maximize your most productive actions, you can also look at your employees and ask some questions. When <a href=\"http:\/\/www.inc.com\/nick-hedges\/what-separates-the-top-20-of-salespeople-from-the-bottom-80.html\">Nick Hedges<\/a>, the president of Velocify, looked at what separates great salespeople from the rest, he found that \u201conly a fifth of salespeople almost always exceed quota on the average team.\u201d (That\u2019s 20 per cent of a sales team.) Likewise, in its now famous <a href=\"http:\/\/www.slideshare.net\/reed2001\/culture-1798664\">Netflix Culture presentation<\/a>, Netflix claims, \u201cIn procedural work, the best are two times better than the average. In creative\/inventive work, the best are 10 times better than the average.\u201d<\/p>\n\n\n\n<p>If you have two similar employees, but one performs significantly better than the other, it may be time to make some changes. Take the time to quantifiably identify your highest-performing employees. These people are the true engine of your company, and you must do what you can to keep them as long as possible, which may mean paying them what they\u2019re truly worth, giving them more autonomy, and offering benefits they need most.<\/p>\n\n\n\n<p>Netflix doesn\u2019t deviate from its commitment to hiring and keeping the best possible employees. \u201cWe\u2019re a team, not a family,\u201d <a href=\"http:\/\/www.slideshare.net\/reed2001\/culture-1798664\/23-Were_a_team_not_a\">the company\u2019s culture presentation announces<\/a>. \u201cWe\u2019re like a pro sports team, not a kid\u2019s recreational team. Netflix leaders hire, develop, and cut smartly, so we have stars in every position.\u201d To read more about how the 80-20 Rule applies to your employees, <a href=\"https:\/\/www.americanexpress.com\/us\/small-business\/openforum\/articles\/applying-the-8020-rule-to-your-employees-1\/\">Trent Hamm<\/a>, author of <i>The Simple Dollar<\/i>, offers his views in an article for American Express<i>.<\/i><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-your-top-employees-drive-your-company-s-success\">Your Top Employees Drive Your Company\u2019s Success<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Only a fifth of salespeople almost always exceed quota on the average sales team\n<ul class=\"wp-block-list\">\n<li>That means that 80% sometimes or often miss their quota<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>What sets the top employees apart from the rest?\n<ul class=\"wp-block-list\">\n<li>They hold themselves to higher standards<\/li>\n\n\n\n<li>They\u2019re incentivized<\/li>\n\n\n\n<li>They believe in the company and its leadership<\/li>\n\n\n\n<li>They\u2019re organized<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>According to Netflix,\n<ul class=\"wp-block-list\">\n<li>In procedural work, the best are <b>2 times better <\/b>than the average<\/li>\n\n\n\n<li>In creative or inventive work, the best are 1<b>0 times better<\/b> than the average <\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc32cbbe24a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc32cbbe24a\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/The20Multiple20Business20Applications20of20the2080202020Rule-03.jpg?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-applying-the-80-20-rule-to-your-customers\">Applying the 80-20 Rule to Your Customers<\/h3>\n\n\n\n<p>Turn your gaze to one more major component of your business: your customers. It probably won\u2019t surprise you to learn that only a small percentage of clients represent the bulk of profits for most businesses. Yaro Starak found this to be the case with his business Better Edit, and you may find a similar trend when you look at where your profits are coming from. It\u2019s also likely that a small percentage of your current customers are also responsible for the vast majority of complaints, problems, and extra work.<\/p>\n\n\n\n<p>If you can identify both types of customers, you can take some action to dramatically improve your business. Find ways to affect change in your needy clients and only minimally affect your bottom line, all while freeing up vast amounts of time that you could spend taking excellent care of your best clients. Furthermore, identify the shared characteristics of your best customers and then target new customers that fit that mold.<\/p>\n\n\n\n<p>Anne Parys of Law Practice Today encourages business owners to \u201cgroom tomorrow\u2019s 20 per cent.\u201d She writes, \u201cWhile they may not be bringing in the big bucks, some of your most ardent supporters can be found there . . . When they do have more business to bring, they\u2019ll think of you first.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-can-the-80-20-rule-do-for-you\">What Can the 80-20 Rule Do For You?<\/h3>\n\n\n\n<p>Now that the 80-20 lenses are in front of your eyes, everywhere you look you may see opportunities\u2014as well as the anchors that may hold your company back. Just by applying the 80-20 Rule to your own work habits, products, employees, and customers, you may be able to revolutionize your business.<\/p>\n\n\n\n<p>But only if you act. \u201cGrasping the concept is relatively easy,\u201d <a href=\"http:\/\/www.strategex.com\/profit_enhancement\/pareto.php\">writes Strategex<\/a>, a company that incorporates the 80-20 Rule into its business consulting strategy, \u201cbut knowing what to do about it, how to do it, and how to sell it is the trick.\u201d<\/p>\n\n\n\n<p>Don\u2019t be afraid to make big decisions based on the guidance of the 80-20 Rule. When you cut the anchors away and focus on the small group of actions, products, employees, and customers that are really working for you, then your business can quickly reap the rewards.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><a href=\"https:\/\/www.salesforce.com\/ca\/form\/pdf\/crm-grow-business.jsp?d=70130000000NGQ7\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/crm-helps-business-grow.jpg?strip=all&#038;quality=95\" alt=\"\"\/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"h-share-make-your-life-and-your-business-more-efficient-with-the-80-20-rule-on-your-site\">Share &#8220;Make Your Life and Your Business More Efficient with the 80-20 Rule&#8221; On Your Site<\/h3>\n\n\n\n<textarea style=\"height:100%;width:100%\" rows=6>\n&lt;p&gt;&lt;strong&gt;Click To Enlarge&lt;\/strong&gt;&lt;br \/&gt;&lt;br \/&gt; &lt;a href=&quot;https:\/\/www.salesforce.com\/ca\/blog\/2016\/09\/80-20-rule.html&quot; _rte_href=&quot;https:\/\/www.salesforce.com\/ca\/blog\/2016\/09\/80-20-rule.html&quot; target=&quot;_blank&quot;&gt; &lt;img src=&quot;https:\/\/www.salesforce.com\/content\/dam\/blogs\/ca\/Infographics\/The%20Multiple%20Business%20Applications%20of%20the%2080%2020%20Rule_embed.jpg&quot; _rte_src=&quot;https:\/\/www.salesforce.com\/content\/dam\/blogs\/ca\/Infographics\/The%20Multiple%20Business%20Applications%20of%20the%2080%2020%20Rule_embed.jpg&quot; alt=&quot;Make Your Life and Your Business More Efficient with the 80-20 Rule&quot; width=&quot;600px&quot; border=&quot;0&quot; \/&gt; &lt;\/a&gt; &lt;\/p&gt; &lt;p&gt;Via &lt;a href=&quot;https:\/\/www.salesforce.com\/ca\/&quot; _rte_href=&quot;https:\/\/www.salesforce.com\/ca\/&quot; target=&quot;_blank&quot;&gt;Salesforce&lt;\/a&gt; &lt;\/p&gt;\n<\/textarea>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc32cbbf3c0&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc32cbbf3c0\" class=\"wp-block-image aligncenter is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/The20Multiple20Business20Applications20of20the2080202020Rule_embed.jpg?strip=all&#038;quality=95\" alt=\"\" style=\"width:620px;height:auto\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>  <span id=\"authorRoot\" path=\"\/content\/blogs\/ca\/en\/authors\/\"><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The 80-20 Rule states that the majority of effects come from a minority of causes. In this article we explain how to use that to your advantage.<\/p>\n","protected":false},"author":1,"featured_media":3711,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[4],"sf_content_type":[],"coauthors":[11],"class_list":["post-3709","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-sales"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Make Your Life and Your Business More Efficient with the 80-20 Rule - Salesforce<\/title>\n<meta name=\"description\" content=\"The 80-20 Rule states that the majority of effects come from a minority of causes. In this article we explain how to use that to your advantage.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/ca\/blog\/80-20-rule\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Make Your Life and Your Business More Efficient with the 80-20 Rule\" \/>\n<meta property=\"og:description\" content=\"The 80-20 Rule states that the majority of effects come from a minority of causes. 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