{"id":4415,"date":"2016-02-04T16:56:00","date_gmt":"2023-10-18T16:56:52","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=4415"},"modified":"2023-10-18T17:35:59","modified_gmt":"2023-10-18T17:35:59","slug":"improve-mobile-sales-leads","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ca\/blog\/improve-mobile-sales-leads\/","title":{"rendered":"How to Vastly Improve Mobile Sales Leads"},"content":{"rendered":"\n<p><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/improve-mobile-sales-header.jpg?strip=all&#038;quality=95\"><\/img><\/p>\n<p>The process to optimize your mobile sales pipeline is very different from how you optimize your other channels. The mobile sales experience must be extremely efficient and intuitive at every step. Unfortunately, many businesses lack a cohesive mobile sales strategy. It\u2019s important for your business to understand what makes mobile sales so unique so that you can create a plan and a strategy that thrives.<\/p>\n<p>Some businesses mistakenly lump mobile in with desktop sales and see a slow growth. After all, according to a 2015 Google <a href=\"http:\/\/adwords.blogspot.com\/2015\/05\/building-for-next-moment.html\">report<\/a>, there are now more searches happening on mobile than on desktop. Armed with this knowledge, your mobile sales should be a priority.<\/p>\n<p><a href=\"https:\/\/salesforce.com\/ca\/form\/pdf\/2015-state-of-sales.jsp?d=70130000000NQjD\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/state-of-sales-2015.png?strip=all&#038;quality=95\" alt=\"state of sales\"><\/img><\/a><\/p>\n<h3><b>6 Ways to Drastically Improve Your Mobile Sales Leads<\/b><\/h3>\n<p>There are several different ways you can increase this number, but even employing just one of these tactics will help you see big differences.<\/p>\n<p>First, check your Google Analytics reports to see just how many of your users are using mobile. Go to Audience &gt; Mobile &gt; Overview. To then determine if the traffic is coming from smartphones or tablets, choose \u201cDevices\u201d instead of \u201cOverview.\u201d Keep an eye on these metrics to make sure that what you\u2019re doing is working.<\/p>\n<h3>Learn About Your Mobile Traffic with Google\u2019s Mobile Audience Overview<\/h3>\n<ul>\n<li>Go to Audience &gt; Mobile &gt; Overview<\/li>\n<li>Choose Devices to determine if traffic is coming from smartphones or tablets<\/li>\n<\/ul>\n<p> <img decoding=\"async\" alt=\"\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/improve-mobile-sales-001.jpg?strip=all&#038;quality=95\"><\/img> <\/p>\n<p>Once you get a feel for how many people are using mobile to browse your website, you can focus on mobile sales leads. Consider some of these methods:<\/p>\n<h4><b>1. Your Site Has to Be Mobile-Friendly<\/b><\/h4>\n<p>First and foremost, you can\u2019t get leads if your website isn\u2019t usable for smartphone users. A lot falls under this umbrella, but a mobile-friendly site means several things:<\/p>\n<ul>\n<li><b>It has to be responsive.<\/b> This allows your website to change size automatically when someone looks at it on a mobile screen. There are many responsive themes out there if you\u2019re using a site builder like WordPress.<\/li>\n<li><b>Your content must be mobile friendly.<\/b> Shorten your headlines so they fit better on a mobile screen, and try to publish more articles and content centered on your geographical area.<\/li>\n<li><b>Make sure buttons are clickable.<\/b> Links and buttons that are too small can be tough to click on a mobile phone. Design accordingly. Make sure your links have at least a 28&#215;28 pixel margin between them to make it easier for people to press them on their smartphones.<\/li>\n<li><b>Include Call Now buttons.<\/b> Take advantage of the inherent benefits of mobile and make sure visitors can click your phone number or a Call Now button. Their smartphone will automatically dial your company.<\/li>\n<\/ul>\n<p>For more in-depth specifics on how to make your site mobile friendly, check out the article <a href=\"https:\/\/medium.com\/@salesforce\/how-to-make-a-mobile-friendly-website-that-delights-your-visitors-4cc2ca922c7c#.wdbzf9l84\">How to Make a Mobile-Friendly Website that Delights Your Visitors<\/a>. This is always going to be your first step to improve your mobile sales leads; if you skip it, none of the following tips will do you much good.<\/p>\n<h4><b>2. Run Mobile Ads on Social Media<\/b><\/h4>\n<p>According to <a href=\"http:\/\/www.business2community.com\/infographics\/mobile-apps-usage-statistics-trends-infographic-01248837#m3qFWPLvQp0X6zFi.97\">Go-Globe<\/a>, social media apps come in second only to games for the most widely used apps for mobile users. Therefore, running ads on social media is one of the quickest ways to gather leads from a targeted audience. You can still run mobile ads on search engines, but in terms of doing something creative that will drastically improve your leads, social media is the key.<\/p>\n<p>How you run mobile ads will differ based on the social network you\u2019re working with, but almost every network has a place for businesses to set up campaigns; visit <a href=\"https:\/\/ads.twitter.com\/accounts\/2yq2zf\/one_time_setup?encoded_account_id=2yq2zf\">Twitter<\/a>, <a href=\"https:\/\/www.facebook.com\/business\/products\/ads\">Facebook<\/a>, and <a href=\"https:\/\/www.linkedin.com\/ad\/start\">LinkedIn<\/a> for more information. Just as you would with search engines, you bid on terms and demographics to make sure your ads are shown to the right people. When you set up a mobile ad on Facebook, for example, it\u2019s like setting up a desktop ad: You just have to be sure to look at the mobile preview.<\/p>\n<h3> Is Your Mobile Site Fast Enough For Your Customers?<\/h3>\n<ul>\n<li>47% of consumers expect a web page to load in 2 seconds or less<\/li>\n<li>40% of people abandon a website that takes more than 3 seconds to load<\/li>\n<li>A 1-second delay in page response can result in a 7% reduction in conversions<\/li>\n<\/ul>\n<p> <img decoding=\"async\" alt=\"\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/improve-mobile-sales-002.jpg?strip=all&#038;quality=95\"><\/img> <\/p>\n<h4><b>3. Improve Webpage Load Time<\/b><\/h4>\n<p>Load time is particularly important for mobile sites viewed because people who search on smartphones are usually on the go. The nature of mobile is to keep things moving quickly. Consider the following statistics from <a href=\"https:\/\/blog.kissmetrics.com\/loading-time\/\">KISSMetrics<\/a>:<\/p>\n<ul>\n<li>47 per cent of consumers expect a web page to load in two seconds or less.<\/li>\n<li>40 per cent of people abandon a website that takes more than three seconds to load.<\/li>\n<li>A one-second delay in page response can result in a 7 per cent reduction in conversions.<\/li>\n<\/ul>\n<p>This doesn\u2019t just apply to your homepage, but to all of your webpages. Fortunately, there are plenty of ways to test the load time of your page and diagnose how you can improve and make changes.<\/p>\n<p>One of the most popular tools is Google\u2019s free <a href=\"https:\/\/developers.google.com\/speed\/pagespeed\/insights\/\">PageSpeed Insights<\/a> tool. Type in your URL, and a report is generated automatically for desktop and mobile. If you click the Mobile tab you can see which pages are slow loading on mobile, as well as how to fix those issues.<\/p>\n<p> <img decoding=\"async\" alt=\"\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/improve-mobile-sales-003.jpg?strip=all&#038;quality=95\"><\/img> <\/p>\n<p>As you can see, there are green \u201cpass\u201d notes to show what you\u2019re doing well, yellow for items you should consider updating for improved site performance, and red notes that need immediate attention. The tool also breaks up its recommendations based on Speed and User Experience, which is a newer feature, especially for mobile.<\/p>\n<p>Click the \u201cShow how to fix\u201d link under each suggestion. With this information, you\u2019re on your way to helping those leads come through: People will stay on your page longer and will be more likely to give you their contact information. Then you can start to help them move from a lead to a conversion.<\/p>\n<h4><b>4. A\/B Test Your Mobile Landing Page<\/b><\/h4>\n<p>With mobile sales leads, it\u2019s crucial that you send people to the right landing pages, and when they get there those pages need to be optimized. This goes back to the first point above: You need to test your content, have large buttons with a CTA, use responsive design, and write short headlines. By <a href=\"http:\/\/www.salesforce.com\/pardot\/features\/easy-a-b-testing\/\">A\/B testing<\/a> your landing pages, you\u2019ll gather the data you need to determine which design or which content earns you more leads.<\/p>\n<p>The tool you use to A\/B test will allow you to create campaigns and provide two different landing pages for searches. Investigate them to see which keeps visitors on your site longer. In terms of mobile sales leads specifically, look to see which design has people clicking your call-to-action button.<\/p>\n<h4><b>5. Create a Customer-Focused Google My Business Page for Local<\/b><\/h4>\n<p>Companies don\u2019t generally think of local SEO as necessary for sales leads. However, it\u2019s great for visibility and increasing traffic, and when it comes to mobile it\u2019s a huge part of bringing in more sales leads. This is primarily because having a local presence shows credibility.<\/p>\n<p>When someone sees your mobile ads or when people want to learn more about your company, a Google My Business page puts you on the map for that research. It shows up in results when a mobile user searches for something locally on their phones. Make sure your information is filled out completely when you create a Google My Business page to ensure you\u2019re easy to find.<\/p>\n<p>As you can see from your own searches, not only do the local results stick out, but they also make it easy to learn more information about that company with reviews, ratings, name, address, phone (NAP) information, a map for directions, hours, and more.<\/p>\n<p>Again, keep in mind that local SEO is crucial for more than just mobile sales leads. It\u2019s all about earning credibility.<\/p>\n<h3><b>Next Step: Focus on Conversions<\/b><\/h3>\n<p>Improving your mobile sales leads is crucial for conversions, but just because you have leads doesn\u2019t mean you have conversions. The first step is to find your leads and attract the right audience, but your next hill to climb is closing the deal. Tactics, such as reducing steps to purchase, making the purchase process easy, using clear navigation, creating retargeting ads, and sending email campaigns can help you ensure your hard-earned leads become customers.<\/p>\n<p><a href=\"https:\/\/salesforce.com\/ca\/form\/pdf\/2015-state-of-sales.jsp?d=70130000000NQjD\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/state-of-sales-2015.png?strip=all&#038;quality=95\" alt=\"state of sales\"><\/img><\/a><\/p>\n<h3>Share &#8220;How to Vastly Improve Mobile Sales Leads&#8221; On Your Site<\/h3>\n<p><textarea>&lt;p&gt;&lt;strong&gt;Click To Enlarge&lt;\/strong&gt;&lt;br \/&gt;&lt;br \/&gt; &lt;a href=&#8221;https:\/\/www.salesforce.com\/ca\/blog\/2016\/02\/improve-mobile-sales-leads.html&#8221; _rte_href=&#8221;https:\/\/www.salesforce.com\/ca\/blog\/2016\/02\/improve-mobile-sales-leads.html&#8221; target=&#8221;_blank&#8221;&gt; &lt;img src=&#8221;https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/improve-mobile-sales-embed.jpg&#8221; _rte_src=&#8221;https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/improve-mobile-sales-embed.jpg&#8221; alt=&#8221;How to Vastly Improve Mobile Sales Leads&#8221; width=&#8221;600px&#8221; border=&#8221;0&#8243; \/&gt; &lt;\/a&gt; &lt;\/p&gt; &lt;p&gt;Via &lt;a href=&#8221;https:\/\/www.salesforce.com\/ca\/&#8221; _rte_href=&#8221;https:\/\/www.salesforce.com\/ca\/&#8221; target=&#8221;_blank&#8221;&gt;Salesforce&lt;\/a&gt; &lt;\/p&gt;<\/textarea><\/p>\n<p> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/10\/improve-mobile-sales-embed.jpg?strip=all&#038;quality=95\" width=\"250\"><\/img> <span id=\"authorRoot\" path=\"\/content\/blogs\/ca\/en\/authors\/\"><\/span> <\/p>\n","protected":false},"excerpt":{"rendered":"<p>To get quality leads from your sites, you need to be ready for mobile visitors. Check these tips to find out if your mobile experience is up to par.<\/p>\n","protected":false},"author":1,"featured_media":4417,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[4],"sf_content_type":[],"coauthors":[22],"class_list":["post-4415","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-sales"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Vastly Improve Mobile Sales Leads - Salesforce<\/title>\n<meta name=\"description\" content=\"To get quality leads from your sites, you need to be ready for mobile visitors. 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