{"id":7550,"date":"2025-08-27T18:25:52","date_gmt":"2025-08-27T18:25:52","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=7550"},"modified":"2025-08-27T18:25:54","modified_gmt":"2025-08-27T18:25:54","slug":"salesforce-achieves-canada-protected-b-moderate-for-key-cloud-solutions-expanding-support-for-government-innovation","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ca\/blog\/salesforce-achieves-canada-protected-b-moderate-for-key-cloud-solutions-expanding-support-for-government-innovation\/","title":{"rendered":"Salesforce Achieves Canada Protected B Moderate for Key Cloud Solutions, Expanding Support for Government Innovation"},"content":{"rendered":"\n<p>Salesforce is proud to announce a significant milestone in its commitment to supporting the digital transformation of public sector services in Canada: we\u2019ve achieved <strong>Canada Protected B Moderate (ProB Moderate)<\/strong> accreditation for several core Salesforce offerings. This includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Agentforce<\/strong><\/li>\n\n\n\n<li><strong>Data Cloud<\/strong><\/li>\n\n\n\n<li><strong>Marketing Cloud<\/strong><\/li>\n\n\n\n<li><strong>Tableau Cloud<\/strong> (including <strong>Tableau on Hyperforce<\/strong>)<\/li>\n\n\n\n<li><strong>MuleSoft on Hyperforce<\/strong><\/li>\n\n\n\n<li><strong>Salesforce Services<\/strong><\/li>\n<\/ul>\n\n\n\n<p>With this accreditation, Salesforce is now able to expand its services more broadly to federal, provincial, territorial, and municipal government organizations that manage sensitive citizen data classified up to Protected B.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-empowering-a-more-connected-more-responsive-government\"><strong>Empowering a More Connected, More Responsive Government<\/strong><\/h2>\n\n\n\n<p>Canada\u2019s public sector is at a turning point\u2014demand for faster, more personalized, and more accessible services has never been higher. At the same time, governments are under immense pressure to modernize legacy systems, increase transparency, and meet evolving cybersecurity standards.<\/p>\n\n\n\n<p>Achieving ProB Moderate status helps meet those demands. Salesforce now delivers critical solutions that are designed with <strong>security, compliance, and scale<\/strong> in mind, unlocking new possibilities for how governments serve their constituents. With these secure and compliant tools, public sector organizations can: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automate manual, time-consuming tasks to reduce administrative burden<br><\/li>\n\n\n\n<li>Empower frontline public servants with actionable insights from real-time data<br><\/li>\n\n\n\n<li>Improve service delivery by engaging citizens through their preferred channels<br><\/li>\n\n\n\n<li>Leverage trusted AI to assist with decision-making and casework<br><\/li>\n\n\n\n<li>Scale services securely with cloud infrastructure built for public sector needs<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-a-new-era-with-agentforce-and-trusted-ai\"><strong>A New Era with Agentforce and Trusted AI<\/strong><\/h2>\n\n\n\n<p>At the heart of this expansion is <strong>Agentforce<\/strong>, Salesforce\u2019s AI-powered digital labor platform, now submitted for evaluation under Canada\u2019s Protected B framework. This next-generation solution allows government teams to deploy <strong>AI agents<\/strong> that work alongside human workers\u2014answering citizen questions, navigating eligibility requirements, and streamlining service enrolment processes.<\/p>\n\n\n\n<p>Imagine an elderly Canadian seeking health benefits, a newcomer navigating immigration paperwork, or a small business owner applying for permits. With AI agents handling routine and repetitive tasks, public servants can focus on solving complex challenges and delivering meaningful outcomes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-built-on-a-trusted-canadian-foundation\"><strong>Built on a Trusted Canadian Foundation<\/strong><\/h2>\n\n\n\n<p>Salesforce has a longstanding commitment to Canada. From our local infrastructure and engineering teams to our growing ecosystem of public sector partners, we are deeply invested in helping Canadian governments modernize securely and responsibly.All Salesforce solutions listed above are hosted in <strong>Salesforce\u2019s Canadian Hyperforce infrastructure<\/strong>, ensuring that customer data stays within Canadian borders and aligns with national privacy requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-moving-forward-together\"><strong>Moving Forward Together<\/strong><\/h2>\n\n\n\n<p>This milestone isn\u2019t just a technical achievement\u2014it\u2019s a step toward a future where <strong>governments can serve Canadians with the same level of speed, personalization, and trust<\/strong> that people expect in every other part of their digital lives.<\/p>\n\n\n\n<p>We\u2019re excited to collaborate with our Canadian government customers, technology partners, and public servants to unlock what\u2019s next.\u00a0<strong>To learn more about how Salesforce is transforming public sector innovation in Canada, visit<\/strong><a href=\"https:\/\/www.salesforce.com\/ca\/publicsector\"><strong> salesforce.com\/ca\/publicsector<\/strong><\/a><strong>.<\/strong> <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce is proud to announce a significant milestone in its commitment to supporting the digital transformation of public sector services in Canada: we\u2019ve achieved Canada Protected B Moderate (ProB Moderate) accreditation for several&hellip;<\/p>\n","protected":false},"author":651,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"68af4cbac7c5231fe53116ef","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[128],"sf_content_type":[],"coauthors":[2],"class_list":["post-7550","post","type-post","status-publish","format-standard","hentry","sf_topic-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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