SAN FRANCISCO, CA — June 11, 2001 — Salesforce.com, the worldwide market leader in online customer relationship management (CRM), today announced that Autodesk (Nasdaq: ADSK), the world's leading design software and digital content company, has selected salesforce.com for its global CRM needs. Autodesk has deployed salesforce.com to provide its worldwide major accounts team with a single, comprehensive CRM system to facilitate collaboration among its employees, increase productivity and ultimately strengthen its relationships with its customers.
"Autodesk's immediate need for enhanced communication among its global account teams made salesforce.com's online CRM service the perfect choice," said John Dillon, president and CEO of salesforce.com. "We're pleased to provide Autodesk with an online CRM service that is not only powerful and reliable, but scalable to meet the needs of the company's growing worldwide customer base."
"Salesforce.com offers us a single, global view of our customers," said Bob Daw, senior director of major accounts, Autodesk Worldwide Field Operations. "We are now able to access information and reports in real time from any of our account teams around the world-a critical element to providing enhanced customer service."
Designed for companies of any size, salesforce.com combines powerful online customer relationship management with a low total cost of ownership and a rapid time to value. Salesforce.com was created to help companies improve productivity, maximize efficiency, gain competitive advantage and enhance long-term relationships with their customers.
Salesforce.com believes the Internet has "democratized'' enterprise applications. Companies no longer have to tolerate expensive, risky, difficult-to-use software that takes months and years to install and offers little or no return on investment. The company provides powerful online CRM as a subscription web-based service and charges a low monthly fee per user.