Appoints Former Oracle Executive Akira Kitamura as President of Japan

Market leader in Online Customer Relationship Management Hires Enterprise Veteran to Lead Expansion into Japanese Marketplace

SAN FRANCISCO, CA and TOKYO, JAPAN— April 8, 2002 —, the market leader in online customer relationship management (CRM), today announced that former Oracle (NASDAQ:ORCL) executive Akira Kitamura has joined the company as president of Japan. Kitamura is responsible for's operations based in Tokyo, Japan where the company currently has over 200 customers. He reports to Marc Benioff, chairman, president, and CEO of

Kitamura has over 25 years of experience in the technology industry. Prior to joining, Kitamura served as the CEO of Centura Software, the largest provider of Siebel (NASDAQ:SEBL) consulting in Japan. Kitamura has extensive experience in marketing and sales to large enterprise accounts, as well as with Japanese channels and partners. He also held senior management positions at Oracle Corporation (NASDAQ: ORCL) and IBM (NYSE: IBM). Kitamura began his career at Hitachi's (NYSE: HIT) Computer Division as a systems engineer.

"Kitamura was one of our first members of the management of Oracle Japan, and we enjoyed working together building a great business," said Marc Benioff, chairman, founder and CEO of "I am honored that Kitamura has chosen to join me at as we expand our presence in the Japanese marketplace. Kitamura's vast experience working for multi-national companies will prove invaluable to our Japanese customers and our large, global accounts with a presence in Japan."

Headquartered in San Francisco, is quickly building its international presence with operations in the United States, Europe, and now Japan.'s 4,100 customers worldwide include multinational leaders such as Eagle Global Logistics, Adobe Systems, Daiwa Securities, Fujitsu, Le Meridien Hotels, Siemens PT&D, and USA Today.

Kitamura joins's leadership team which includes: Marc Benioff, chairman, founder and CEO; John Appleby, senior vice president and managing director EMEA; Frank van Veenendaal, senior vice president of Americas; Cary Fulbright, senior vice president of marketing and products; Parker Harris, senior vice president of research and development; Phil Barker, senior vice president of global services; Jim Cavalieri, chief information officer; Dave Moellenhoff, chief technology officer; and Jim Emerich, vice president of finance.

About is the world’s largest provider of customer relationship management (CRM) software. For more information about (NYSE: CRM), visit:

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