Files Registration Statement For Initial Public Offering

SAN FRANCISCO, Calif. - December 18, 2003 -, inc. announced today that it has filed a registration statement on Form S-1 with the U.S. Securities and Exchange Commission (SEC) for a proposed initial public offering of its common stock. All of the shares are to be sold by the company.

Morgan Stanley & Co. Incorporated will act as sole book runner for the offering, and co-managers will be Deutsche Bank Securities Inc., UBS Securities LLC, Wachovia Capital Markets, LLC, and William Blair & Company, L.L.C. is the leading provider of application services that allow organizations to easily share customer information on-demand. The company provides a comprehensive customer relationship management, or CRM, service to businesses of all sizes and industries worldwide that is delivered through a standard Web browser.

A registration statement related to these securities has been filed with the SEC but has not yet become effective. These securities may not be sold nor may offers to buy be accepted prior to the time the registration statement becomes effective. This news release shall not constitute an offer to sell or the solicitation of an offer to buy nor shall there be any sale of these securities in any state in which such an offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of any such state.

When available, a copy of the preliminary prospectus may be obtained from Morgan Stanley & Co. Incorporated, 1585 Broadway, New York, NY 10036, Attn: Prospectus Department.

About is the world’s largest provider of customer relationship management (CRM) software. For more information about (NYSE: CRM), visit:

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase applications should make their purchase decisions based upon features that are currently available. has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit, or call 1-800-NO-SOFTWARE.