There are some industries that are essential to our day-to-day lives, and trucking is one of them. In fact, without trucking, many of us would be without clean drinking water within just seven days.
ISAAC Instruments works with transportation companies across North America to simplify trucking, with in-cab software and comprehensive fleet management that makes journeys as easy as possible for drivers and managers. With driver shortages, rapidly changing regulations, and safety always a priority, the trucking industry faces numerous challenges, and ISAAC Instruments is focused on helping them address each of these with its smart technology.
With the expansion of the industry, increased use of technology, and the company’s thriving market share, ISAAC Instruments has three growth factors, which are contributing to 30% year-on-year growth. The company has doubled its headcount in the last two and a half years to support this expansion. But to stay efficient and maintain service levels to its clients, it needs a scalable and integrated business platform – which led it to Salesforce.
ISAAC Instruments went live with Sales Cloud, Service Cloud, and Pardot in June 2018, just six months after signing the contract. With the digital platform, it has centralized client and business data, enabling more scalable and intelligent sales, service, and customer communications.