Media companies have weathered their share of dramatic changes in recent years: the growing number of media outlets competing for viewer attention, the increased popularity of online media, new types of advertising, and so on. For large media corporations like NBCUniversal these changes present a powerful opportunity to offer advertisers a wide variety of ad and product placements. NBCUniversal is the powerhouse behind 20 popular media and entertainment brands, including CNBC, Bravo, Universal Pictures, iVillage, and Telemundo. With so many diverse media properties — representing a collective 2 million ads per year —it’s easy to get disconnected without the right tools. “As business moves into the 21st century, you need social collaboration tools to pull everything together,” says Brad Epperson, Vice President, Commercial Operations. “Salesforce helps capture the collaboration that’s happening across the company — to mobilize and grow the business.” Disparate teams connect on their own internal social network to manage those 2 million ads and to collaborate more effectively around customers. Previously, the company had 256 different views into one of its major advertisers. Today, Salesforce provides a single view, so everyone can see what each advertiser is doing on other properties. And that means better relationships with important clients and a dramatic increase in cross-sales.