Sales Cloud Lightning Dialer Pricing
Inbound
Inbound
(billed annually)
- Incoming Call Receipt
- Multiple Voicemail Drop
- Local Presence***
- Native CRM Integration
- Accepting Incoming Calls
- Automatically Look Up Callers’ Records
- Missed Call Notifications
- Incoming Call Forwarding
- User-Selected Local Phone Number
- Leave Prerecorded Voicemail Messages
- Personal Voicemail
Outbound
Outbound
(billed annually)
- Native Outbound Dialing
- Call Monitoring
- Native CRM Integration
- Click to Dial Functionality
- Direct Dial from Native Dial Pad
- Note-Taking During Calls
- Automatically Log Calls to Related Records
- Call History View
- Call-List Creation from Lead and Contact List Views
Minutes
Minutes
(billed annually)
- Shared Minutes
All per user products require an annual contract.
* Lightning Outbound licenses are required for an org to purchase Lightning Minutes.
** Lightning Minutes are purchased separately from Lightning Outbound licenses.
*** Local presence is for users in the U.S. dialing to U.S. numbers.
Canadian pricing available upon request
Lightning Dialer for Essentials includes basic inbound and outbound calling and logging, recordable welcome and close messages, and business hour settings for AMER/CA users. Pay only for minutes - see Manage Subscription in Essentials for pricing. For more robust functionality, Lightning Dialer is compatible with Essentials Edition.
This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.
