8:00 a.m.–5:00 p.m.
Registration and Customer Success Expo
8:15 a.m.–9:45 a.m.
10:00 a.m.–11:30 a.m.
Keynote: "A Celebration of Trailblazers" with Sarah Franklin, EVP & GM of Trailhead
11:15 a.m.–12:00 p.m.
Refreshment Break in the Customer Success Expo
11:30 a.m.–4:50 p.m.
4:00 p.m. - 5:00 p.m.
Networking Reception and Customer Success Expo
Sarah Franklin, EVP and GM of Trailhead and Developer Relations, Salesforce
In her role, Sarah leads Salesforce’s developer and education initiatives focusing on democratizing both technology and education. She is passionate about empowering everyone to pursue successful careers in technology and bridging the skills and equality gaps by making technology and learning accessible to all.
Throughout her career, Sarah was often one of the only women on her team. Witnessing the incredible inequality of women and minorities in STEM careers first-hand inspired her to help spark the Trailblazer movement by launching Trailhead--Salesforce’s gamified online learning platform. With Trailhead she has seen people transform their careers from hair dressers, salsa dance instructors and factory workers to successful technologists. She is proud to work with the best and the brightest to change the face of the technology industry.
Sarah’s career has spanned large enterprises to scrappy startups. She specializes in bringing emerging technologies and trends to market and has a unique blend of technical expertise and business acumen. She is proud to have worked at Salesforce for 10 years now.
Sarah holds a dual degree of Chemical Engineering and Biochemistry from Virginia Polytechnic Institute & State University.