The way people shop is rapidly transforming. Today's consumers are engaging with brands across an increasing number of properties outside their physical and virtual four walls. COVID-19 has accelerated the adoption of these emerging and disruptive channels, including voice, social media, messaging platforms, streaming video, marketplaces, and even in connected products.

Watch this session with Salesforce executive, Rob Garf, as he discusses how retailers are pushing their brand to wherever shoppers go next -- with agility and personalization.