Salesforce Webinars

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Smart Manufacturing: Creating a Culture of Innovation & Customer Centricity

Featured Speakers:

  • Addy Bury, Director, Customer Experience at Motorola Solutions Company
  • Matthew Grunert, Senior Director, Digital Operations at Motorola Solutions Company
  • Fred d'Acremont, Lead Solution Engineer at Salesforce
  • Geoff Flynn, Director atSalesforce/Slalom
  • Saurabh Dawra, Director, Manufacturing at Slalom

Your customers buying expectations, behaviors and needs have changed. But have you? Now, as a 2021 Manufacturer, you need to have 360° view of your customers, be agile, provide measurable value AND unlock new revenue streams. Easy, right? We know it’s not!

Do any of these challenges sound familiar?

  • Lack of visibility across all channels to provide a unified customer experience.
  • Unable to proactively leverage real-time insights & forecasting for quotes, orders,
  • inventory, logistics and services.
  • Complicated customer experience for your buyers and partners.
  • Establishing an innovation mindset internally.
If you answered yes, or even maybe, to any of the challenges above we encourage you to join this information packed webinar with the experts from Salesfoce & Slalom.

Here is what you can expect to learn in 60-minutes:
  • A look at 2021 Manufacturing: trends, challenges and priorities.
  • Learn how to create a strong foundation by leveraging Salesforce CRM & B2B Commerce.
  • Practical experience. Hear directly from one of our clients, Avigilon, a Motorola Solutions Company, on how they transformed their customer experience to better serve resellers, partners, customers and how it helped drive sales, increased pricing efficiency and more!
  • Understand the different personas and roadmap of activities that you can do to enable future revenue growth.
  • Tips, tricks and planning to enable adoption including cultural and mindset shifting within your organization.

 

Access the webinar now.

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