7 Apps to Supercharge Your Customer Service Experience
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The internet, the cloud, and mobility have empowered customers with more choice, and with that choice comes a new expectation for superior customer experiences. Customers expect you to know them and expect instant gratification based on that knowledge. That experience fuels how customers choose what brands with which to do business.
In this e-book, we’ll explore the importance of customer service technology to meet the needs of today’s connected customer, and some of the apps that make it possible.