New Report: State of the Connected Customer

State of the Connected Customer

Questions? Call us at 1-800-667-6389.

Salesforce Research surveyed more than 7,000 consumers and business buyers to:

Discover the defining characteristics of today’s technology-empowered customers
Understand how the connected world has created expectations for a smarter customer experience
Learn how technology is changing the way consumers gather information, communicate and engage with brands, purchase products, and seek service
Identify what businesses can do to stay ahead of changing customer expectations

Download the “State of the Connected Customer” to learn how to win the loyalty of today’s discerning, empowered customers.

We just need a few more details.

Use preferred social account:

Enter your details:

* First name

Enter your first name

Enter your first name
* Last name

Enter your last name

Enter your last name
* Job title

Please enter your title

Please enter your title
* Email

Enter a valid email address

Enter a valid email address
* Phone

Enter a valid phone number

Enter a valid phone number
* Company

Enter your company name

Enter your company name
* Employees

Select the number of employees

Select the number of employees
* Country

Choose a valid country

Choose a valid country
* Province/State

Enter your province/state

Enter your province/state
Yes, I would like to receive marketing communications regarding Salesforce products, services, and events. I can unsubscribe at any time.
Please read and agree to Salesforce's privacy statement.
I agree to the Privacy Statement and to the handling of my personal information. In particular, I consent to the transfer of my personal information to other countries, including the United States, for the purpose of hosting and processing the information as set forth in the Privacy Statement. Learn More
I understand that these countries may not have the same data protection laws as the country from which I provide my personal information. For more information, click here.
By registering, you confirm that you agree to the processing of your personal data by Salesforce as described in the Privacy Statement. By registering, you confirm that you agree to the processing of your personal data by Salesforce as described in the Privacy Statement.

I agree to the Event Terms of Service, Privacy Statement and to the handling of my personal information. In particular, I consent to the transfer of my personal information to other countries, including the United States, for the purpose of hosting and processing the information as set forth in the Privacy Statement. Learn More
I understand that these countries may not have the same data protection laws as the country from which I provide my personal information. For more information, click here.
By registering, you confirm that you agree to the Event Terms of Service and to the storing and processing of your personal data by Salesforce as described in the Privacy Statement. By registering, you confirm that you have read and agree to the Event Terms of Service, and that you agree to the processing of your personal data by Salesforce as described in the Privacy Statement.

Download now ›

Salesforce is trusted by companies of any size, in every industry, including

Salesforce Customers

Salesforce.com does not share, sell, rent, or trade personally identifiable information with third parties for promotional purposes. Privacy Policy & Security Statement