Salesforce

Recorded Webinar: Moving up the Value Chain - a Servitization Journey

Originally broadcast: Wednesday 5th July 2017
Forrester Wave Report

Manufacturing is undergoing a service revolution. It is impacting not only what is being sold but also how it's being sold and serviced.

This move to 'servitization' is an unprecedented opportunity to transform and sell services alongside physical products, understand end customers better and ultimately increase revenue streams.

Listen to this ondemand webinar to hear from The Manufacturer about the 'servitization' trend, the value, drivers and barriers. You will also be able to hear from Simon Green, Director of Digital Platform, Processes and IT at KONE, leaders in lifts and escalators, on their journey to go beyond product. How they drove growth by turning their business into an intelligent services business, through connecting their employees, equipment and users and placing their customer at the centre of everything they do.

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