Salesforce

Tying CRM to Customer Service

tying crm to service

Nucleus estimates that over 70% of companies using customer relationship management (CRM) have not completely tied their systems to customer service. This report shows why they should. Learn how you can empower customer service to take advantage of untapped revenue opportunities.

Key findings include:

  • Customers interact with service five times more than sales.
  • Tying CRM to service empowers agents with critical customer information.
  • 80% of customers would be willing to buy from a service agent.
  • Empowered agents plus willing customers can generate greater upsell.
Get the report now.
Get the report now.
Get the report now.
Please fill out all fields
Please fill out all fields
Please fill out all fields
Demo Intro
  • *

    Tell us a little about yourself, so we can show you the products that can help your business.

    Enter your first name
  • *
    Enter your last name
  • *
    Please enter your title
  • *
    Enter a valid email address
  • *
    Enter a valid phone number
  • *
    Enter your company name
  • *
    Select the number of employees
  • *
    Choose a valid country
  • *
    Enter your province/state
TRUSTe
Salesforce.com does not share, sell, rent, or trade personally identifiable information with third parties for promotional purposes. Privacy Policy & Security Statement