Explore the story of a growing business, who just like you is embarking on a journey to grow and scale in the age of digital transformation.

New technology is accelerating a service transformation, and customer service is at the forefront of change. Salesforce Research surveyed over 3,500 customer service agents and decision makers worldwide to determine:

• Service organizations’ biggest challenges and priorities
• The changing role of customer service agents
• The impact of artificial intelligence (AI) on the future of customer service
• How mobile workers fit into modern customer service

As planning for the 2019 holiday shopping season gets underway, it’s more important than ever to reach shoppers everywhere with differentiated, personalized experiences.

See how Community Cloud Lightning works. Walk through the features and benefits that make it the #1 community platform, including:

• Engaging customers and helping them get the answers and information they need, fast
• Increasing employee productivity with access to experts and resources from any device
• Selling more through channel partners by giving them everything they need in one place

Take a guided tour of Community Cloud Lightning.

It handles a lot so you can take on even more, like finding more leads, accelerating productivity and making insightful decisions. Watch our demo to learn how you can sell smarter and faster with the world’s #1 CRM.