Salesforce is ranked #1 in service - and we have you to thank for it.
Learn why so many customers choose Salesforce for service in the latest analyst report from IDC.
see the results
Source: IDC Worldwide Semiannual Software Tracker, April 2017.
Worldwide Customer Service Applications 2016 Market Share by IDC
Please note that Sales Applications refers to IDC-defined functional markets within the broader CRM Applications market.