Connect, collaborate, and take action.

See all of the features that make Chatter the world’s #1 enterprise social network.

Drive productivity.

Connect employees to work easily across organizational boundaries.

 

Connect to Business Processes

Create support cases, update sales opportunities, and approve project funds — all from within the community. Connect data and records to internal systems to maximize efficiency and eliminate errors.

Actions

Approve expense reports, create support cases, update orders, and more, all from the feed. Customize actions, integrating third-party or your own custom apps with full social and mobile capability.  

 

Mobile

Post to a group, download a file, or update a service case or sales opportunity using the Salesforce1 Mobile App from any device. Use custom mobile actions to drive progress forward, wherever you are.

Engagement

Engage your organization to participate. Contribution scores give employees incentives to join the conversation, while badging and endorsements highlight the key contributors.

Accelerate innovation.

Ensure that the best ideas always come to light.

 

Groups

Structure a discussion and activity. Create groups for your team, an event, a new account, or a campaign. Share files and records, integrate video, and even invite customers. Private groups protect discussions.

Polls

Assess employee opinions on any topic, at any time. Anyone can post a poll to a group for feedback on a specific subject, or connect with the broader organization to gauge popular sentiment.

 

Rich Feeds

Do it all in the feed. Keep up with critical projects, topics, and teams. Post files, videos, images, and other assets. Even collaborate on sales opportunities, service cases, and marketing campaigns.

Topics

Present the most up-to-date content on any subject discussed in the community. Topics automatically collect relevant posts and answers, suggest groups, experts, files, and other related resources.

Share knowledge.

Capture the wisdom of your entire organization.

 

Topics

Present the most up-to-date content on any subject discussed in the community. Topics automatically collect relevant posts and answers, and suggest groups, experts, files, and other related resources.

Recommendations

No need to search for information, people, or files. Chatter uses your interests and activity to update content on subjects, projects, or products and sends it to your personalized feed or profile page.

 

Salesforce Files

Secure, social, and mobile file sharing puts the files you need, and new resources, right in your feed. Unlock and securely sync files to any mobile device from third-party repositories with Files Connect.

Answers

Collect answers to common questions and structure them so employees quickly find the information they need. Highlight questions about internal processes, projects, products, or any subject you need.

Take action anywhere.

Get the information you need, wherever you need it.

 

Mobile

Post to a group, download a file, or update a service case or sales opportunity using the Salesforce1 Mobile App from any device. Use custom mobile actions to drive progress forward, wherever you are.

Connect to Business Processes

Create support cases, update sales opportunities, approve project funds — all from within the community. Connect data and records to internal systems to maximize efficiency and eliminate errors.

 

Salesforce Files

Secure, social, and mobile file sharing puts the files you need, and new resources, right in your feed. Unlock and securely sync files to any mobile device from third-party repositories with Files Connect.

See what Chatter can do for you.

Learn more about the leading social network that gets real work done.