Wave for Event Monitoring gives you deeper understanding of the health of your applications, so you can provide better support and identify performance issues that may impact your overall user experience.
Identify user actions that could compromise your data security. With the Event Monitoring Wave App, you can see what information employees are accessing — making it easier to prevent the loss or misuse of critical data.
Now it’s easier to manage the success of your Salesforce implementation. Track the usage of features like Lightning UI or the Salesforce1 Mobile App to ensure adoption, increase engagement, and drive best practices.
Self-service BI can give your service team new insight into what drives customer happiness. The Service Wave Analytics app makes it easier to solve issues and track customer satisfaction. And all without help from IT or analysts. Service Wave is designed for every device — from desktops to tablets to smartwatches — so your entire team can turn insight into happier customers.