Email Integration
Use the email applications you already know, and work faster right inside your inbox. Sync everything from contacts and events to tasks and more with our CRM email-tracking software.
Use Lightning for Outlook and Lightning for Gmail to sync important emails.
Every business relies on email to connect with customers. Outlook CRM and Gmail integrations give you a complete view of your customers. Sync emails instantly to Salesforce, keeping your entire team up to date.
Create new deals on the fly.
Lightning for Outlook and Lightning for Gmail work the way you do. Bring any business process right inside of your favorite email application, like creating new deals or customer support requests, with just a click.
View contacts and calendars across every device.
Your calendar drives your day. Don’t waste time on data entry. Lightning Sync keeps your email inbox, mobile device, and Salesforce calendars in sync seamlessly. Add rich context to every meeting invite and contact inside Outlook or Gmail with no effort required.
Sell smarter from your inbox with Salesforce Inbox.
Salesforce Inbox brings the power of the world's #1 CRM platform to email. With sales intelligence built in, our suite of apps streamline the rep’s workflow, allowing them to update pipeline data in real time, move deals forward faster, and get insights to close more deals. Whether you're on the go or at your desk, sell smarter with Salesforce Inbox.
Send emails from the feed.
Salesforce Email Composer allows you to quickly email your critical contacts, from anywhere. Email templates are easily accessible. Reps can create their own templates on the fly. Track the full email trail in your deal timeline.
Email Integration Options and Pricing
Salesforce offers several free and premium options that enable your teams to save time by selling right from their email inbox.
Lightning for Outlook
Lightning for Outlook
Bring the power of Salesforce to email
Included*
USD/user/month**†
(billed annually)
(billed annually)
- Connect Salesforce to Outlook on desktop.
- View relevant CRM records on every email.
- Update pipeline data from your inbox.
- Log every communication to Salesforce.
- Sync calendar events and contacts with Salesforce.
Salesforce Inbox
Salesforce Inbox
Sell smarter with sales intelligence in your inbox
$
25
USD/user/month**†
(billed annually)
(billed annually)
- Sell anywhere with mobile apps for iOS and Android.
- Receive smart reminders for top deals.
- Schedule meetings faster with Insert Availability.
- Get customer insights with social profiles.
- Capture activities into Salesforce without manual entry
* Included with Group, Professional, Enterprise, Performance, Unlimited, and Developer editions.
** All per user products require an annual contract.
Take an interactive guided tour.
See how companies of all sizes can use Salesforce to drive success on every deal, every day. This interactive tour guides you through the different capabilities of the world’s #1 CRM app today.
Email Tracking from Salesforce
With email tracking features from Salesforce Sales Cloud, you can actually integrate many of the functions of Sales Cloud right into your inbox. This innovative email management feature of Sales Cloud gives you a complete view of customers right inside Outlook and lets you sync emails instantly into Salesforce so you can keep your entire team up to date.