Lightning Dialer
Gain back hours of productivity by communicating more efficiently with prospects and customers. It begins by logging details right from within Salesforce.
Call prospects with a click.
Reach out to customers and prospects immediately just by clicking on their phone number within Salesforce.
Multitask to move deals along faster.
Find answers, view call history, take notes, and finalize details while your prospects are on the line, all without switching apps or devices.
Reduce data entry. Increase productivity.
No more sticky notes or napkin scribbles. Streamline the sales process with automatic call logging, voicemail drop, and call lists you can power through to connect to your leads and contacts faster.
Turn inbound calls into personalized sales.
Build more trust with customers when incoming calls reach a personal, dedicated number and voicemail.
Lightning Dialer Pricing
Lightning Dialer offers an outbound calling product with the option to add inbound calling functionality. You can pay for just the total number of minutes your entire org uses (in blocks of 1,000 minutes).
Outbound
Outbound
Log details right from within Salesforce.
$
25
USD/user/month*
(billed annually)
(billed annually)
- Click-to-dial functionality
- Direct dial from native dialpad
- Note-taking during calls
- Automatically log calls to related records
- Call history view
- Call-list creation from lead and contact list views
- Call monitoring
Inbound
Inbound
Communicate more efficiently with prospects and customers.
$
5
USD/user/month
(billed annually)
(billed annually)
- Accepting incoming calls
- Automatically look up callers' records
- Missed call notifications
- Incoming call forwarding
- User-selected local phone number
- Leave prerecorded voicemail messages
- Personal voicemail
- Local presence***
Minutes
Minutes
Price is for each block of 1,000 minutes.
$
15
USD/org/month**
(billed annually)
(billed annually)
- Price is for each block of 1,000 minutes
- Minutes are shared by all Lightning Dialer users in the org
- Minutes are shared between outbound and inbound calls
- Call to 50 US states and Canada
*All per user products require an annual contract.
**Lightning Outbound licenses are required for an org to purchase Lightning Minutes. Lightning Minutes are purchased separately from Lightning Outbound licenses.
***Local presence is for users in the US dialing to US numbers.
**Lightning Outbound licenses are required for an org to purchase Lightning Minutes. Lightning Minutes are purchased separately from Lightning Outbound licenses.
***Local presence is for users in the US dialing to US numbers.
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