Get the most out of every customer interaction with Einstein Conversation Insights.
Today, sales leaders are asking: “How can I squeeze every drop of useful customer data from every sales call?” Now you can get the sales insights you need to stay two steps ahead of everyone else. Spot important sales trends and coach your reps, so your business can keep growing, with the help of Einstein Conversation Insights.
Get the intel you need to close more deals — fast.
Deliver success at scale.
Accelerate onboarding, enablement, and continued success by sharing best-in-class conversations with your teams.
Coach to win more.
Quickly find personalized teaching moments for each rep based on actual customer interactions.
Build a data-driven enablement strategy.
Now it’s easier than ever to get the sales insights you need to build successful selling and enablement strategies. All based on trending topics and customer signals pulled from every conversation.
Features
Drive growth with every conversation.
Gathering the most relevant customer data from every interaction is easy with Einstein Conversation Insights. Now skilling up your team is a breeze. You’ll be able to:
Use conversation trends to know where to direct your selling and coaching efforts
Review keyword mentions, talk-listen ratios, speaker tracks, participants, and duration on call records
Highlight and comment on relevant sections of audio and video conversations with chatter
Archive successful calls in your very own conversation library
Visualize conversation insights and analytics with an easy-to-use dashboard
Pricing
Einstein Conversation Insights Pricing
Einstein Conversation Insights
Einstein Conversation Insights
Track conversational insights, like keywords, talk tracks, and more.
$
50
USD/user/month*
(billed annually)
(billed annually)
Einstein Conversation Insights and Sales Engagement
Einstein Conversation Insights and Sales Engagement
Complete your virtual selling solution with insights and automation in one place.
$
75
USD/user/month*
(billed annually)
(billed annually)
* This edition requires an annual contract.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Ready to start getting the most out of every customer conversation?
Talk to a product expert about your specific business process needs.
