Great customers. Great stories.

Every Service Cloud story is different.  Check out a few of our customer success stories to see some of the great ways people are running their customer service departments on Salesforce.


How Xplornet uses Service Cloud to be a connected company. Communications

The Ottawa Senators Hockey Club is changing the way hockey fans interact with Canada’s favourite sport by re-inventing the traditional hockey game experience.


See how Trunk Club uses Salesforce for instant access to a complete view of their customers.


See how Inspirato uses Service Cloud to provide the ultimate in customer service for the luxury traveler and boost revenue at the same time.


Coca-Cola uses Salesforce across multiple geographies and business functions. From the call-centre agent to the service technician and the sales rep, Salesforce connects them all.


Activision delivers social engagement that unites the gaming community and takes customer support operations to the next level with Service Cloud.


Read how reality-television's Cake Boss turned up the heat in the kitchen with help from Salesforce, growing his business by more than 1,000%.


Wells Fargo embraces social and mobile tools to help link employees within the company and provide a better customer experience.

Financial Services

Read how Spotify uses Salesforce for everything from collaboration to tracking progress against quarterly targets to recognizing group and individual achievements to helping customers.


See how Aldo uses Salesforce to get a 360-degree view of customer preferences and activities, integrating sales, service, and marketing channels.


Philips connects sales and operations employees globally, as well as connecting more than 7,000 call-centre employees with Service Cloud.

AmerisourceBergen, which has more than 15 brands and a wide variety of consulting, marketing, and technology services, has renewed its focus on helping teams collaborate.

Health Care

See how The Red Cross uses Salesforce to more effectively manage relationships with volunteers, financial donors, and blood donors and recipients.

See how Salesforce has been instrumental to helping CareerBuilder provide people with the skills they need to find the job they want.

Blue Shield of California is using cloud and social technologies to make its business more efficient and help Californians lead healthier lives.

Health Care

See how Salesforce helps DWR’s service centre manage cases, and keep detailed records of all interactions to enable account executives the ability to answer questions and solve issues as quickly as possible.


Read how Service Cloud supports customer service agents fielding daily calls from applicants for CHA’s programs, property owners that rent to CHA’s voucher recipients, or the general public.


Comcast-Spectacor uses customer profiles and purchase histories to create sales promotions, renewals programs, and loyalty programs tailored to individual fans.


Seamless integration means that employees can move easily between Salesforce and Facebook as part of their daily workflow. See how.


Read how Kiva, a finance pioneer, uses Salesforce to help bring over $500 million in microloans to more than 1 million borrowers in developing countries.


See what Service on Salesforce is like with a free trial.

The best way to see how Salesforce is revolutionising customer service is with a free Service Cloud trial. With a free trial you can join the conversation with our Success Community and learn from other users how it can help your business thrive.


Questions? Our reps have answers. 1-800-667-6389

Chat with a live agent. We are here to help.
Contact now >
Or call us at 1-800-667-6389.
Live Chat