Make service easy for your customers. Wherever, whenever.

Personalised service in every device.

  • Branded self-service in minutes.

    Help customers help themselves with easy access to knowledge articles and the wisdom of the community. And if needed, agents can engage to provide the right answers fast. With the drag-and-drop designer, you can roll out a branded self-service experience in minutes.

  • Instant, live, in-app guidance for your customers.

    With SOS for apps, provide one-to-one support with live video and on-screen annotation. Embed help into your mobile app to provide personalized service at the touch of a button.

  • Bring your business with you.

    With the Salesforce1 Mobile App, tap into case histories and access the intelligence of your whole company. Gain instant insights from the palm of your hand and make smarter decisions from anywhere.


See what Service on Salesforce is like with a free trial.

The best way to see how Salesforce is revolutionising customer service is with a free Service Cloud trial. With a free trial you can join the conversation with our Success Community and learn from other users how it can help your business thrive.


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