We’ve created a wealth of resources for you to watch, read, and share. And if there’s something that you can’t find, contact us. It’s very likely that one of our reps will have the answer.
Technology has transformed the modern customer into a multi-screen, always connected, highly opinionated force in the business world. If your customer service isn't prepared to deliver exceptional service across multiple channels and devices, you are going to miss the opportunity to service your customers effectively
How can HR organizations create effortless employee experiences and deliver support to their employees anytime and anywhere? In this webinar, Rob Grajeda, Director of HR Operations at Coca-Cola, will share his HR service delivery transformation.
Today’s customers expect effortless customer service every time they engage with your organization. How will your organization adapt and keep up these customer expectations? What types of technology are required to meet and exceed these expectations? Watch the webinar to learn more.
Join the Service Cloud and customer Rosetta Stone to understand how Salesforce Knowledge can transform the way you deliver customer service.
Transform customer service and support with the #1 customer service app. See how you can deliver customer service for a connected world.
Work smarter. All of your cases in one unified agent experience. Create and track. Route and escalate. Fully integrated with your company's call-centre telephony and back-office apps.
Get answers from every channel. Get accurate answers faster, wherever they live. From Google searches to social media, from business partners to self-service website queries. All making your contact centre smarter. And customized to drive the right information to the right people.
The best way to see how Salesforce is revolutionising customer service is with a free Service Cloud trial. With a free trial you can join the conversation with our Success Community and learn from other users how it can help your business thrive.