Training and Certification

Expertise is your fastest path to success.


About Trailhead

Training is at the core of customer success. Trailhead offers Training and Certification options for everyone, from large enterprises to small business owners. We know from experience that both businesses and individuals succeed faster by building their Salesforce expertise. In fact, customers who invest in training consistently report >80% higher ROI on their Salesforce investment. So explore the rich training options available to build your expertise and accelerate your path to success.

Trailhead training
  • Public Instructor-Led Training

    Our most popular courses are offered regularly as public workshops. These in-person classes feature hands-on training led by Salesforce Certified instructors. With classroom locations around the world, we have many options for you to choose from.

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  • Virtual Instructor-Led Training

    With the same hands-on labs, class engagement and certified instructors as our in-person offerings, this live, web-based training offers the full class experience from your computer.

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  • Self-Paced Online Training

    Our online training modules are available whenever you need access to training. From Cloud-specific offerings to the full Premier Online Catalog, these eLearning offerings are great supplements to the classroom experience.

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  • Private Workshops

    Sometimes the best option is to bring teams together for private, instructor-led courses that can blend topics of interest to your company. This offers an opportunity to focus precisely on the content that's best suited for your unique Salesforce solution. These classes also provide the opportunity for your team to come together with Trailhead experts to explore specific challenges and implementation questions.

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  • Training Credits

    Training Credits give your company maximum flexibility to tailor a mix of training as your needs change along your success journey. You can use these credits toward a blend of both Public and Private workshops.

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Trailhead training

Training Paths

Drive your path to expertise for your company and your career. We have role-based learning paths for all levels of Salesforce users.

  • User

    Learn how to use Salesforce to be more productive in your everyday business life. Get to know shortcuts and best practices with Cloud-specific eLearning, or become a power user of Chatter and Salesforce1 Mobile App and rich features like personalized Reports & Dashboards.

  • Administrator

    Whether you’re an experienced Admin, or just starting out, we have the right level of class to teach you the core knowledge you need to ramp fast, perform at your best, and take it even further as new products and features are introduced.

  • Developer

    Developers need a different type of learning and training, and we understand that. We want to make the most of your time, and help you go further, faster. By understanding the magic of configuration vs. customization, you’ll learn how to rapidly prototype and build custom apps that will blow your colleagues' minds.

  • Solution Designer

    As any good designer knows, simplicity and elegance are the name of the game for success on Salesforce. Knowing best practices for design of data and process and interface will help you design more elegant custom applications.

  • Technical Architect

    The technical architect path helps you understand how to design the most secure, scalable architecture for your customer or business. You will come to understand the inner workings of the Salesforce Platform like never before, and have the most highly-valued software skills in the marketplace.


Salesforce Certification


Salesforce Certification
  • When you become Salesforce certified, you carry the brand of expertise and are even more valuable to your company. 

    You took all that training and gained all of that hands-on experience working on projects  — get certified!


Salesforce Certification

Questions? We’ve got answers.

You don’t learn everything in life by reading a manual. So, if you have questions about Salesforce products, services, implementation, getting started, or anything else, please ask us. Our highly trained staff is ready to help.

Contact us

1-877-TRAIN-10   (1-877-872-4610)

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