Communications Cloud

Deliver digital-first journeys and perfect orders that save time, money, and improve operational efficiencies.
  • Create simple digital experiences
  • Streamline product and service launches
  • Save time by complying with industry standards and architectures
  • Reduce churn with predictive analytics

Discover communications-specific features to help you deliver the connected future, faster.


Enterprise Product Catalog

Simplify product management and order fulfillment with a unified catalog.

Industries CPQ

Support MACD processes, multisite quote and order captures, and in-flight changes.

B2B and B2C Order Management

Deliver perfect orders with a catalog-driven order management system.

Digital Process Automation

Create and deliver communications-specific workflows and automations.

Mobile Subscription Management

Simplify B2C subscriber management with preconfigured models, processes, and templates.

Enterprise Sales Management

Automate large B2B transaction quoting with preconfigured models, processes, and templates.

Gartner® named us a Leader in the 2021 Gartner® Magic Quadrant™ for CPQ

See how Salesforce helps companies make the sales process easier and faster on a single platform.

Explore resources for communications.






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