Ecommerce and Omnichannel Retail CRM
Deliver Seamless Buying and Service Experiences
Use automation to connect experiences and serve customers across channels.
Learn how to engage with shoppers from anywhere.
What’s included in this solution
Commerce Cloud
helps you innovate faster, personalize every experience, and scale confidently so you can reach customers on any channel.
helps you innovate faster, personalize every experience, and scale confidently so you can reach customers on any channel.
Marketing Cloud lets you personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.
Service Cloud allows you to automate your processes, streamline your workflows, and deploy the right agent at the right time.
Explore the advantages of Salesforce for Retail.
Guided Experience
Digital Inspiration
Report
Trends in Retail and Consumer Goods Marketing
