Get the #1 CRM for your small or medium business
Build stronger customer relationships with Salesforce Essentials. Yours to grow with for just $25 a month.
Give your small team easy, effective features they’ll love.
Manage contacts better to sell better.
Your data might be split between your memory and a mountain of sticky notes you call The Beast. Don’t worry. Essentials makes it easier to keep your account and business information in one place with features like Einstein Activity Capture, which automatically syncs customer data directly from your email.
Track relationships and deals.
You’re not just creating revenue, you’re building relationships to close more deals, faster. Essentials helps you divide your relationships into stages so you can check your progress as you move toward closing deals in your pipeline.

Respond to customers, faster.
Essentials helps you create an organized process for managing customer cases so you can provide support across email, chat, phone*, social**, and self-service help channels — keeping customers happy wherever they are.
* Lightning Dialer for Essentials is available in U.S. and Canada, minute packages start at $2 per 100 minutes.
** 1 license of Web Chat and Facebook Messenger included, additional users available for purchase starting at $15 per user per month.
Do more with apps you already use.
Essentials is built to work with the tools you’re already using, like Dropbox, DocuSign, and more.

Run your business from your phone.
With Essentials and the Salesforce mobile app, you can do the same things you do on your desktop on your phone. Update customer info on-the-go, priorities which custoemr to call next, and keep track of all your customer commitments – right from your Apple or Android mobile device.
One platform, big results.

customer leads

ROI

saved each week
Source: Salesforce Customer Success Metrics Survey, conducted 2019
Pricing
Get started in minutes.
Sell smarter. Show your results.
Essentials gets you started with free, prebuilt reports and dashboards that help you run your business.
- Customize dashboards with metrics that are relevant to you.
- See how much revenue is in your pipeline, which deals need help, or where support cases are coming from — all with one click.
- Turn reports into beautiful, easy-to-read charts and graphs.
Get Essentials for up to 10 users today: pay monthly for $35 USD/user/month, or pay annually for $25 USD/user/month.

* Offer requires an annual contract. Monthly pricing available.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
CRM Defined
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