Make customers happier using all the features in the #1 platform for service.

* This edition requires an annual contract. Monthly pricing available.

**Salesforce Essentials includes Help Center with up to 5 sites and does not include Lightning Bolt.

***25 bot conversations per user per month included with live agent, additional for other channels like messaging.

****5,000 requests included monthly. More available for extra cost.

† Canadian pricing available upon request

This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.


Service Cloud Lightning gives companies access to the full power of customization and integration capabilities of the Salesforce platform. With Service Cloud Lightning you can deliver connected, faster, smarter, and more personalized service for every customer.

Discover how Salesforce is committed to your success. Learn how we can help you find, win, and keep customers to grow.