Federal

Modernize government operations.

 

Scale intelligent service experiences on a FedRAMP High-authorized government cloud.

 
 

Launch a digital front door for your agency.

Deliver faster, more personalized service with contact center automation powered by the #1 CRM.

Increase federal workforce efficiency.

Reduce administrative burden with AI and increase productivity across teams with digital-first case management.

Support data-driven government.

Deliver mission-critical insights where and when employees need it on a secure data analytics platform designed to help agencies meet compliance requirements.
 
 
 

Simplify Grants Management

Allocate the right funding to the right grantees faster with increased transparency and program accountability.
 
 

How It Works

 

Guide grantees from start to finish.

Provide always-on support on preferred channels, personalize communications, and streamline applications with AI.

Get grantees and grantors on the same page.

Use a single source of truth to manage multiple stakeholders and funding programs.
 

Accelerate grants lifecycle with automation.

Launch grants programs fast with purpose-built templates, tools, workflows, and real-time notifications.

Drive greater impact with insights.

Understand grant program performance with prebuilt analytics for grant makers.

What’s Included

 
  • Public Sector Solutions helps you serve constituents faster with purpose-built case management apps for government, including Grants Management.
  • Experience Cloud lets you quickly launch data-powered sites, portals, and apps, connected across the customer journey.
 
  • Marketing Cloud lets you personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.
  • MuleSoft integrates data from any system and automates complex tasks to deliver connected customer experiences, faster.
 
  • Tableau helps everyone in government make data-informed decisions to drive efficiency and performance.
 
 

Empower Federal Employees

Elevate productivity, recruit top talent, and engage employees from hire to retire.
 

How It Works

 

Source candidates with greater efficiency.

Launch digital sites to publish career opportunities and communicate with recruits throughout the hiring process.

Set up employees for success.

Accelerate employee orientation and everyday operations with an digital hub to fast-track HR and IT requests.
 

Reduce administrative burden.

Ease the burden of manual tasks, like processing paperwork, with automation and forms digitization.

Elevate productivity with secure collaboration.

Give employees a single tool to connect to their apps and teams, in the office, at home, or on the go.

What’s Included

 
  • Public Sector Solutions are purpose-built to speed up HR and IT processes, from onboarding to service requests. Put answers at employees fingertips fast, all within a secure workspace.
  • Marketing Cloud lets you personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.
 
  • Experience Cloud lets you quickly launch data-powered sites, portals, and apps, connected across the customer journey.
  • MuleSoft integrates data from any system and automates complex tasks to deliver connected customer experiences, faster.
 
  • Slack is a secure digital productivity tool for government agencies that brings teams together in the new hybrid work world.
 
 

Get in touch to learn about even more Salesforce solutions for federal agencies.

 
 

Learn how National Telecommunications and Information Administration is closing the digital divide.

 
 
 

Ready to learn more about Salesforce for Federal Government?