Join us at the Salesforce booth for live demos, customer stories, and innovative partner presentations.
Session: Personalize Patient Relationships and Connect Care Journeys with CRM
11:30 a.m.–12:30 p.m.
Orange County Convention Center, Room 208C
Imagine acquiring patients from any avenue, personalizing their experience across every interaction, and empowering them with mobile and online tools to stay active in their own health. This session will discuss how technology, and customer relationship management (CRM) in particular, can help you connect to patients in new ways. It will explore how to transform engagement into consumer grade experiences by leveraging insights and preferences to bring people, processes, and clinical and administrative data together. Leading organizations will share how they invested in a CRM platform to improve collaboration across the entire healthcare ecosystem.