Salesforce helps manufacturers move their business forward.

 

How do manufacturers maintain a worldwide network of dealers and distributors?

In manufacturing today, the real constant is change. The complexity of factories and distribution channels is growing — alongside spiking customer demands. To get complex new products to the right customers at the right price, manufacturers are launching new partner-based selling strategies. Success requires having a web of relationships with a worldwide network of dealers and distributors.

Maintaining your network of partners, each with its own business plans or service level agreements (SLAs), can be daunting. Channel managers must shoulder a huge administrative burden that leaves them little time to grow your business. But a partner relationship management (PRM) system can fix this manufacturing management problem.

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What is PRM for manufacturing?

For manufacturers that market, sell, or service through dealers or distributors, a PRM system is manufacturing software made to handle complex, worldwide networks of dealers and distributors. It gives you and your partners one portal where both sides can share leads, opportunities, terms, and product information along with distributed marketing and service assets.
 

Sales Cloud PRM is manufacturing software for channel relationships.

 
With Sales Cloud PRM, you and your partners can sell as one team, starting with shared leads and opportunities. But the product also has the manufacturing technology to help your partners configure products, price, and quote faster and more accurately. It also helps facilitate distributed marketing and service alignment. As data and processes flow seamlessly, the quality of your partner — and end customer — experiences rise.
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Launch one partner portal. Gain many benefits from your manufacturing software.

 

Lower Your Costs

With one place to share data and find answers, you and your partners can save time and resources across the board.

Grow and Scale Effortlessly

As your relationships grow, use Salesforce’s customizable, plug-and-play, secure cloud technology to extend secure, personalized access to your manufacturing systems.

Find and Keep Quality Partners

Sales Cloud PRM makes it remarkably easy to do business with you, improving your ability to attract and retain partners by personalizing their portal experiences.
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At every step, Sales Cloud PRM is a shared manufacturing solution for you and your partners.

 

Drive Solution Selling

Effortless access to catalogs and guided-selling resources help partners go from moving SKUs to delivering complete solutions combining products, services, and warranties.

Unleash Partner Marketing

Reduce expenses while increasing marketing ROI by sharing marketing assets and real-time performance results.

Share Opportunity Management

Reduce overall marketing and sales expenses with automated lead routing and opportunity conversion.
 

Extend Order Management

Collaborative order management and quoting help your partners fine-tune product configurations, quote prices accurately, and increase upsell opportunities.

Launch New Service Models

Use your complete view of customer usage to create service models that improve customer satisfaction and build new revenue opportunities.  

Simplify Training and Warranties

Improve communications to reduce overall training expenses. Reduce warranty costs and raise customer satisfaction by quickly delivering manufacturing bulletins.
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Mitsubishi Electric powers its channel with manufacturing software from Salesforce.

Mitsubishi Electric is a leader in cooling and heating technology. But its sales partners were falling behind on their deals. They had to wade through faxes, email, and unnecessary paperwork to find quotes and other essential information.

After launching Sales Cloud PRM, Mitsubishi Electric knew it had the right OEM software to streamline processes and centralize collaboration with its distributors spread across North America and the Caribbean.

Cycle time decreased by 1,000 percent, with quote approval cut from two days down to two hours, and the time for verifying quoted price in submitted orders was reduced from hours to minutes. “Our channel partners were ready for this,” said Christopher Osment, Director of IT at Mitsubishi Electric. “They have been adopting it as fast as we can roll it out to them.”

Find out how Sales Cloud PRM can help you.

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Transform the manufacturing partner experience in three steps.

Unlock the value of your partnerships with dealers, distributors, and more.
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