Get faster setup, preventative maintenance protection, easier chat functions, and more on the world’s #1 CRM for service. 
 
 
Keep you service agents productive with the new Lightning Service Console enhancements. The Lightning Experience gives agents more power with an optimized case feed, keyboard shortcuts, case hovers, split view, and more.
 
Set up Lightning Communities and Lightning Knowledge faster with new setup flows and a suite of instructional videos.
 
Snap-ins make it easy for any company to deliver personalized customer service by embedding real-time live chat support in any Lightning Community. It is simple to set up and easily customizable to match the brand experience.
 
Generate maintenance work orders to prevent product breakdowns, so your customers never miss a beat.
 
Request parts, track shipping, and receive new stock with Lightning Field Service Parts Requests and Transfers. Make sure workers get the right part, right from their phone using the Field Service Lightning mobile app.
 
Explore highlights from the Summer ’17 Release and learn how to craft your own release strategy over at Trailhead. 
 
 
Learn more about the Summer ’17 release
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