Create deeper, more personal connections to customers with all-new features for Essentials.
Facebook Messenger for Essentials
Respond to your customers' Facebook Messenger chats without ever leaving Essentials. Deliver support and information through customers preferred channel.
Lightning Dialer for Essentials
Follow up on a lead, close a deal, or take a customer call right from Salesforce. Now you can streamline sales and service calls and not miss a thing.