Einstein Search Dictionaries consume all site searches and surface popular terms that are not currently in retailers’ dictionaries. Algorithms analyze data across the entire Commerce Cloud ecosystem to detect relationships between search terms and to recommend an appropriate synonym list.
Commerce Cloud Digital provides merchants with the tools they need to create informative, relevant, keyword-rich pages that boost search engine results. Newly enhanced, out-of-the-box tools make it easy to incorporate SEO best practices into site design. Help search engines crawl and index sites generate a more favorable page rank.
Service anywhere APIs pull Order Management data and share it with Commerce Cloud Digital and Commerce Cloud Store, so customer service reps can order on behalf of a shopper or modify a shopper’s basket. The APIs also power self-service returns/exchanges, buy online/return in-store capabilities, and more, allowing merchants to offer customer service options throughout the shopper journey.