Financial Services Cloud for Banking increases productivity and visibility into customer needs with new objects and rollups, a powerful Banker Lightning Console, and a packaged Personal Banker profile. This out-of-the-box functionality reduces time-to-value. Integrations to best-of-breed operational banking systems enable end-to-end digital transformation.
Admins can now customize financial accounts to surface the most relevant client information to users. Plus, the enhanced rollup capability gives admins the flexibility to configure custom rollup rules for financial accounts and create rollups to multiple joint owners.
With Intelligent Needs-Based Referrals and Scoring, financial institutions can manage a seamless and scalable referral process across multiple lines of business. Now you can source, intelligently score, prioritize and convert referrals in a simple flow. Advisors and bankers can even identify top referrers, as well as track their own referral activity all in one holistic view.
The power of Lightning is now inside Salesforce Health Cloud. This upgrade improves performance and speed, especially when working across the Customer Success Platform. Lightning also gives you the ability to customize your workflow with Lightning components and apps so you can get more done, faster.
The Householding Map allows care coordinators to view all of a patient’s relationships, from physicians to family members. Improve your team’s ability to work together across different care plans to support patients more holistically. And empower families to support patients at every step of their care journey.
With Health Cloud Empower Timeline, caregivers can view a patient’s health history, including clinical and nonclinical events, from any device. Empower the entire care team, including patients, to keep track of their care from anywhere.