Gain rich consumer insights and personalize interactions with all-new features for Marketing Cloud, here in the Winter ’19 Release.

 
 

BUSINESS USER

Social Studio: Real-Time Reports

Stay informed about relevant topics, or brand conversations. Create triggered alerts based on keywords & phrases, so when they occur, a PDF report is automatically delivered. Use advanced filters to zero in on very specific conversations.
 

BUSINESS USER

Social Studio: Inbound/Outbound Filter for Instagram

Instagram Business Account features are continually evolving. Now social studio users can access new Instagram filtering directly from Social Studio.
 

BUSINESS USER

Distributed Marketing: Multi-Business Unit Support

Give marketers the ability to distribute approved content and journeys from multiple Marketing Cloud business units to a single Salesforce org.
 

Business User

Journey Builder: Journey Testing

Quickly and confidently test individual journeys with specific contacts and see how they flow through each journey.
 

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