Get the most out of Salesforce with all-new features for Lightning Experience.

 
 

Admin

In-App Guidance

Help onboard and directly engage with your users in Lightning Experience. Create prompts to URLs of your choice with your own content and action buttons.
 

Admin

Recycle Bin

Manage your deleted records in Lightning Experience. Admins and users can restore deleted records. Admins can empty or permanently delete records.
 

Admin

Salesforce Optimizer Enhancements

Receive personalized recommendations to improve features, clean up customizations, and drive feature adoption. Save time with scheduled runs, trending, and quick links to setup pages.
 

Business User

New Salesforce Mobile App

Build custom apps with ready-made or custom components. Customize the look, feel, and functionality of your app, on desktop or mobile, to make your data work for you. 
 

Admin

Notification Builder Enhancements

Empower admins to create custom notifications with clicks not code. Route notifications to Communities, or Field Service Lightning, in addition to Salesforce for iOS and Android.
 

Want to learn more about the Winter '20 Release?

Visit Winter '20 resources for the latest in training, documentation, and more.