Provide personalized service with chat on Salesforce

Chat live with your customers.

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Start instantly

Supercharge your support team with AI-powered chatbots and save your agents time.

 

Get set up in minutes. Respond to customers today.

Start helping customers now, not days or weeks from now, with a fast and easy, step-by-step setup.

Provide personalized support, with a 360-degree view of every customer.

Give your team a complete, unified view of every customer interaction, and make it easy for them to offer the kind of support that keeps customers coming back.
 

In-app guidance gets you on the path to happier customers.

Take full advantage of every feature with guidance that empowers you to track issues, answer questions, and solve cases faster.

Quickly share your knowledge with a custom help center.

Give your customers the option of a self-service help center and free up your agents from handling common questions or requests.
 

Start your free service trial today.

No credit card required, no software to install.
Questions? Talk to an expert: 1-800-667-6389.
 

Trusted Salesforce Platform

Discover how a unified platform helps every employee in your business drive customer satisfaction.

 

Meet innovation that comes to you with trust and security.

Customer needs and expectations are always changing. Get the latest technology, with free upgrades, three times a year. And it always comes with enterprise-level security. So you're always ahead of the curve.

Connect service to every department.

Help your whole team — even sales and marketing — provide the kind of outstanding support that turns tough customers into loyalists that recommend you.

Need help? A community of experts is with you every step of the way.

Connect with a global network of passionate, knowledgeable users, who can help you meet your unique challenges. Say hello to the Salesforce Trailblazer Community.

Extend the power of your service tools with grab-and-go apps from AppExchange.

Access AppExchange for thousands of plug-and-play apps to help your service agents do more with less.